Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $11.00 - $16.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Meal Allowances
Training and Development
Job Description
SERG Restaurant Group is a renowned hospitality company dedicated to providing exceptional dining experiences through its diverse portfolio of restaurants. Known for blending culinary excellence with outstanding service, the group thrives on creating memorable moments for guests. Each establishment under the SERG Restaurant Group embodies a commitment to quality, ambiance, and guest satisfaction, making it a highly respected name in the restaurant industry.
The role of the host or hostess at SERG Restaurant Group is pivotal in delivering a seamless and welcoming dining atmosphere. As a host, you are the gateway to the guest experience, responsible for warmly greeting patr... Show More
The role of the host or hostess at SERG Restaurant Group is pivotal in delivering a seamless and welcoming dining atmosphere. As a host, you are the gateway to the guest experience, responsible for warmly greeting patr... Show More
Job Requirements
- high school diploma or equivalent
- ability to greet and interact warmly with guests
- experience in restaurant or customer service environment preferred
- strong communication skills
- ability to manage seating arrangements efficiently
- basic math skills for cash handling
- availability to work flexible hours
- ability to stand for extended periods
- teamwork and cooperation
- willingness to assist in diverse job functions
Job Qualifications
- high school diploma or equivalent
- prior experience in customer service or hospitality preferred
- excellent communication and interpersonal skills
- ability to handle multiple tasks in a fast-paced environment
- strong organizational skills
- friendly and approachable demeanor
- basic cash handling skills
Job Duties
- Welcome and warmly greet guests on arrival
- manage efficient and timely seating of guests to appropriate tables
- promote and act in a manner consistent with the SERG Restaurant Group mission
- provide guests with menus and inform them of server names
- record guest names and party sizes and provide estimated wait times
- assign guests to tables according to needs and server rotation
- ensure guest satisfaction by speaking with them during their visit
- answer telephone calls and respond or transfer inquiries
- maintain communication with kitchen, management, and serving staff to address dining details and concerns
- inform guests about establishment specialties and features
- receive and record dining reservations
- inspect and maintain restroom cleanliness and supplies
- relay messages to servers and bussers
- thank guests upon departure and invite them to return
- attend employee meetings and suggest improvements
- coordinate and assist fellow employees to meet guest needs
- fill in for fellow employees to ensure service standards
- take and prepare to-go orders
- operate cash registers and accept payments
- assist with preparing and serving food and beverages
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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