Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $32.00 - $35.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Pre-Tax Commuter and Parking Benefits
Dental Insurance
Paid Time Off
Vision Insurance
floating holidays
Chiropractic and Acupuncture Services
Birthday pay
Life insurance
401K matching program
Flexible spending account
Company profit sharing
Employee Discounts
Travel Assistance
Free Employee Meals
Employee computer access
Fitness/Gym Reimbursement
Employee Referral Program
employee recognition programs
Discounts on parking, dry cleaning, movie tickets, amusement park tickets, and safety shoes
Job Description
Hotel Nikko San Francisco is a prestigious luxury hotel located just off Union Square in the heart of downtown San Francisco. This elegant property offers guests 532 stylish guest rooms and suites alongside 22,000 square feet of flexible meeting and banquet room space, making it ideal for both leisure and business travelers. The hotel boasts five exceptional food and beverage outlets, including a 24-hour room service, ANZU Restaurant and Lounge, Kanpai Lounge, Imperial Lounge, and Feinstein's at the Nikko, delivering an unparalleled dining experience to guests. Hotel Nikko San Francisco is renowned for its outstanding customer service, which is rooted... Show More
Job Requirements
- At least one year of experience in a service industry position
- flexible schedule including availability to work evening shifts, weekends, and holidays
- ability to stand for 8-hour shifts
- energetic and enthusiastic personality
- ability to make instant decisions in a dining room environment
- must be able to interact with guests professionally and courteously
- physical ability to lift and carry loads exceeding 30 pounds
- full COVID vaccination is required for employment
Job Qualifications
- At least one year of experience in a service industry position
- flexible schedule including availability to work evenings, weekends, and holidays
- genuine ability to interact with guests in a professional and courteous manner
- energetic and enthusiastic personality
- ability to work well under pressure
- good decision-making skills in a dining room setting
- previous guest service experience and knowledge of Open Table preferred
- familiarity with Micros or other POS systems preferred
- hotel or hospitality industry experience preferred
Job Duties
- Greet all guests upon arrival and departure
- welcome guests by name when they are return guests
- manage reservations
- answer all incoming calls and record and distribute messages
- escort guests to appropriate seats or bar areas
- provide description of menus and food items to guests
- provide accurate wait times and monitor waiting lists
- provide menus and announce waiter/waitress's name
- coordinate with wait staff about available seating options
- maintain a clean reception area
- cater to guests who require extra attention such as children and elderly
- assist wait staff as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Loading...
You may be also interested in:
Nearby Cities
Jobs By Filter