Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $32.00 - $35.00
Work Schedule
Flexible
Day Shifts
Benefits
Zero-deductible Medical Plan
Dental Insurance
Paid Time Off
Vision Insurance
floating holidays
Life insurance
401K matching program
Pre-Tax Commuter and Parking Benefits
Chiropractic and Acupuncture Services
Birthday pay
Flexible spending account
2% Company Profit Sharing
Friends and family rates at Nikko/Okura Hotels
Reciprocity Rates at Participating Hotels
Employee discounts in ANZU and Feinstein’s at the Nikko
Travel Assistance
Free Employee Dining Room Meals
Employee Computer Access for Web Browsing and Printing
Fitness/Gym Reimbursement
Employee Job Referral Program
employee recognition programs
employee appreciation events
Job Description
Hotel Nikko San Francisco is a distinguished luxury hotel located in the heart of downtown San Francisco, just off Union Square. This prestigious establishment offers 532 elegantly appointed guest rooms and suites, complemented by 22,000 square feet of state-of-the-art meeting and banquet space. Catering to diverse tastes and preferences, the hotel houses five exceptional food and beverage outlets including 24-hour Room Service, ANZU Restaurant and Lounge, Kanpai Lounge, Imperial Lounge, and Feinstein's at the Nikko. With a solid reputation for excellence in hospitality, Hotel Nikko San Francisco is consistently recognized as one of the "Best Places to Work" and among... Show More
Job Requirements
- At least one year of experience in a service industry position
- Flexible schedule availability including evenings, weekends, and holidays
- Ability to interact with guests professionally and courteously
- Energetic and enthusiastic personality
- Ability to work well under pressure
- Ability to make instant decisions in the dining room
- Ability to stand for eight hour shifts
Job Qualifications
- At least one year of experience in a service industry position
- Flexible schedule availability including weekends, evenings, and holidays
- Ability to interact with guests in a professional and courteous manner
- Energetic and enthusiastic personality
- Ability to work well under pressure
- Capacity to make instant decisions in the dining room
- Comfortable standing for eight hour shifts
- Previous guest service experience preferred
- Knowledge of Open Table and Micros or other POS systems preferred
- Hotel or hospitality experience preferred
Job Duties
- Greet all guests upon arrival and departure
- Welcome return guests by name
- Manage reservations promptly and efficiently
- Answer all incoming calls, record, and distribute messages
- Escort guests to appropriate seating or bar areas
- Provide detailed descriptions of menus and food items to guests
- Provide accurate wait times and manage waiting lists
- Announce server’s name and coordinate seating with wait staff
- Maintain cleanliness of the reception area
- Cater to guests needing extra attention such as children and elderly
- Assist wait staff as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Loading...
You may be also interested in:
Nearby Cities
Jobs By Filter