Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $11.50 - $16.00
Work Schedule
Flexible
Day Shifts
Night Shifts
Benefits
employee discount
flexible schedule
Job Description
This opportunity is with an upscale casual dining restaurant known for its refined atmosphere and top-quality customer service. The restaurant specializes in offering a full dine-in experience, emphasizing high-end service, especially in an environment frequented by guests seeking a refined meal with attentive and professional hospitality. This employer prides itself on maintaining a welcoming and organized dining setting that caters to both regular patrons and new visitors alike. The establishment's commitment to excellence is reflected not only in its menu but also in its staffing, seeking experienced, dedicated individuals who are passionate about enhancing every guest's dining journey.
The avail... Show More
The avail... Show More
Job Requirements
- Must be able to work lunches and dinners for a total of 4-5 shifts
- Must have reliable transportation
- Must be willing to adhere to dress code requirements
- Must be a US Citizen or legal resident
- Must have at least 1 year of hosting or serving experience in a full-dining restaurant
- Fast food chains or any restaurant without dine-in services does not count
Job Qualifications
- High school diploma or equivalent preferred
- High-end restaurant experience (e.g., casual fine dining or above)
- Able to manage a reservation system and optimize flow controls
- Japanese cuisine knowledge is a plus
- Able to provide top-notch customer service
- Display a professional, positive, and friendly demeanor at all times
- Ability to maintain a positive attitude under pressure
- Ability to handle money and operate a point-of-sale system
- Willingness to take instructions in a professional and understanding manner
- Ability to solve basic math problems
Job Duties
- Greet customers in a professional and friendly manner - this includes greeting arriving customers and thanking departing ones
- Manage all reservation systems and optimize flow control - this includes being able to actively manage and optimize all flow controls
- Seat and accommodate dine-in customers - this includes taking customers to their correct table, assisting customers that want to change tables, letting customers know their server will be assisting them shortly, and keeping tabs on customers' seating in order to ensure all servers receive a fair and equitable number of customers
- Answer phone calls - this includes answering all phone calls in a friendly and professional manner and helping customers, employees, or vendors or referring callers to a manager when requested or necessary, and taking customers' reservations
- Handle to-go orders - this includes taking to-go phone or online platform orders accurately and professionally and packing them accurately and professionally while adhering to all internal and government-mandated food and beverage handling protocols
- Count and handle register - this includes taking all forms of acceptable payments and counting the register before and after a shift
- Know the menu - this position requires learning the entire menu accurately
- Perform side jobs - this position requires performing side job duties before, during, and after each shift
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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