Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $11.25 - $15.50
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) Plan
meal discounts
Professional development opportunities
Job Description
Kessler Hospitality is a renowned hospitality company known for its portfolio of artistically inspired boutique hotels across several states including Alabama, Colorado, Georgia, Florida, North Carolina, and South Carolina. This distinguished company blends unique design, luxurious accommodations, and enriching ambiance with intuitive service to create impressive guest experiences. Each of Kessler Hospitality's properties is characterized by exquisite art, music, and cultural influences that make every visit distinctive and approachable. The brand appeals particularly to individualistic travelers who appreciate redefined Bohemian luxury. From sleek downtown icons to premier luxury lodges, entertainment destinations, and elite ski lodges, Kessler Hospitality offers a diverse... Show More
Job Requirements
- High school diploma or equivalent
- Experience in hotel or related field preferred
- Ability to work flexible and long hours
- Ability to stand during entire shift
- Effective verbal and written communication skills
- Attentive, friendly, courteous, and service-oriented manner
- Ability to listen to, understand, and clarify concerns
- Maintain regular attendance and punctuality
- Maintain high standards of personal appearance and grooming
- Comply with hotel standards and regulations
- Ability to identify and solve problems
- Ability to show initiative
- Perform other duties as requested by management
- Ability to exert up to 20 pounds of force occasionally
- Ability to lift, carry, push, pull or otherwise move objects
Job Qualifications
- High School diploma and/or experience in a hotel or a related field preferred
- Knowledge of hotel and restaurant operations
- Excellent communication skills
- Ability to work in a fast-paced environment
- Strong interpersonal skills
- Customer service orientation
- Ability to follow instructions and work as part of a team
- Knowledge of state liquor laws
Job Duties
- Greet and seat guests at appropriate tables in a timely manner
- Be attentive of guests’ needs assist in providing a pleasant dining experience
- Assist cashier in collection of money or credit cards from guests and servers as needed
- Know how to prepare cashier report at the end of the shift
- Pay out servers’ and service attendants’ tips if appropriate
- Know how to properly take reservations for outlets
- Ensure quality control of menus with regard to cleanliness and appearance
- Perform opening and closing duties according to established sidework checklist
- Have a complete knowledge of standards of service for receiving a room service order
- Have a thorough knowledge of menus and current specials in all applicable departments
- Assist servers and cashiers in the servicing of guests as needed
- Know and understand the state liquor laws
- Ensure overall guest satisfaction
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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