Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Flexible Schedule
Job Description
Smith & Wollensky is a renowned steakhouse brand known for its commitment to quality dining, exceptional service, and classic American steakhouse experience. Located in the vibrant area of SW Miami - Miami Beach, FL, Smith & Wollensky offers a sophisticated atmosphere where guests can enjoy premium steaks, fresh seafood, and an extensive wine list. The establishment prides itself on creating memorable dining experiences, emphasizing both the ambiance and meticulous attention to detail. As part of a well-established restaurant chain, the Miami Beach location maintains high standards consistent with the brand’s national reputation. The work environment is fast-paced, requiring a dedicated... Show More
Job Requirements
- High school diploma or equivalent
- previous work experience as a host is preferred
- working knowledge of OpenTable is preferred
- basic computer skills
- must be able to perform under pressure in a high-volume restaurant setting
- must be able to stand and exert fast-paced mobility for entire shift
- must be able to handle guest incidents and complaints
- excellent communication skills
Job Qualifications
- Must be able to perform under pressure in a high-volume restaurant setting
- must be able to handle guest incidents and complaints
- must be knowledgeable of Smith and Wollensky's menus, policies, procedures, the venue and the company history
- must be well versed in OpenTable and on-line ordering systems
- excellent interpersonal and communication skills
- leads by example and demonstrates good judgment
- maintains proper company dress-code standards at all times
- exhibits and uses good manners, proper personal hygiene, positive attitude, and promptness
- high school diploma or equivalent
- previous work experience as a host is preferred
- working knowledge of OpenTable is preferred
- basic computer skills
Job Duties
- Greet guests in a warm and friendly manner as they arrive at the restaurant with a smile
- seat guests efficiently and issue menus and wine list, drawing attention to BTG and cocktails page
- manage seating chart, ensure optimal flow of diners and even distribution by server
- provide accurate wait times and monitor waiting list
- manage reservations using OpenTable, recording, printing and sharing important guest notes including allergies
- management of the telephone system, responding to guest inquiries courteously, managing on-hold and call transfers
- manage take-out and delivery orders as directed by management
- perform regular restroom checks, ensuring guest supplies are topped up, waste bins emptied, and cleanliness maintained, drawing management attention to any issues that arise
- set up the host stand and coat check and maintain levels of cleanliness and order throughout service
- perform other duties and tasks as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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