Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Flexible
Benefits
Health Insurance
Free Meals
complimentary parking
Scholarship fund
Tuition Reimbursement
Employee events
Training opportunities
promotion opportunities
hotel discounts
401K Program
Competitive wages
Recognition and rewards
Job Description
Balboa Bay Resort is a premier luxury waterfront hotel located in Newport Beach, California, known for its exceptional service and upscale amenities. As a distinguished establishment in the hospitality industry, the resort offers guests a sophisticated experience with stunning views, exquisite dining options, and a range of leisure activities. The resort prides itself on its commitment to quality, attention to detail, and creating memorable experiences for every guest. This esteemed venue attracts both leisure travelers and business professionals seeking a unique blend of comfort, elegance, and personalized service in a highly sought-after coastal location.
The Balboa Bay Resort is curr... Show More
The Balboa Bay Resort is curr... Show More
Job Requirements
- High school diploma or equivalent
- ability to serve needs of guest through verbal face-to-face interactions
- positive attitude and professional demeanor
- communication and interpersonal skills
- commitment to a high level of guest satisfaction
- ability to learn and use telephone and computer systems used at the hotel
- prior experience in hospitality and/or luxury setting desired
- flexible availability for various shift times as needed by the Department Manager
Job Qualifications
- Ability to serve needs of guest through verbal face-to-face interactions
- positive attitude and professional demeanor
- communication and interpersonal skills
- commitment to a high level of guest satisfaction
- ability to learn and use telephone and computer systems used at the hotel
- prior experience in hospitality and/or luxury setting desired
- flexible availability for various shift times as needed by the Department Manager
Job Duties
- Greets guests upon arrival and seats them at their table
- provides guests a menu and provides general information about the restaurants and meal options at the hotel
- prepares and maintains a list of guests waiting to be seated
- records guest name and number of guests in party
- provides estimate of waiting time
- notifies party when table comes available
- checks in with guests to ensure satisfaction with each food course
- thanks guests as they depart and invites them to return at a future date
- cleans work areas and waiting areas according to department standards
- follows all standard food handling, sanitation and health department guidelines
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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