Desert Diamond Casinos & Entertainment logo

Host/Hostess II

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.15 - $18.83
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
flexible schedule
Employee Discounts
Gaming license assistance
Staff meals

Job Description

This opportunity is offered by a reputable dining establishment located in Tucson, Arizona, functioning primarily within the food and beverage sector, specifically catering to casino guests. The establishment is part of the Tohono O'odham Gaming Enterprise (TOGE), a respected organization dedicated to providing excellent entertainment and dining experiences combined with professional and compliant gaming operations. The environment is vibrant and dynamic, reflecting a commitment to quality and exceptional customer service within a casino dining context. The position is part-time, reflecting a shift schedule that offers flexibility with the possibility to work various hours, accommodating any schedule availability. The starting hourly... Show More

Job Requirements

  • High school degree or GED preferred
  • Recent experience in the restaurant field as a server or host
  • Must be 18 years of age or older
  • No felony, theft or stealing convictions
  • Must be able to successfully pass a pre-employment drug/alcohol screen
  • Must be able to successfully pass a background investigation
  • Must be able to obtain and maintain gaming license
  • Ability to communicate, read, and write clearly in basic English
  • Ability to demonstrate outstanding guest service at all times
  • Ability to service guests in a professional appearance and manner
  • Strong ability to follow instructions and work in a stressful and busy environment
  • Ability to obtain a Food Handlers card
  • Ability to obtain TIPS certification
  • Knowledge of cash handling
  • Knowledge of dining and food maintenance operations and guest service
  • Knowledge of all menu items
  • Knowledge of Arizona Title 4 Liquor Laws regarding Alcohol service and assertive in the enforcement of said alcohol law
  • Knowledge of POS system and/or reservations system
  • Knowledge of internal controls and commitment to follow, consistently

Job Qualifications

  • High school degree or GED preferred
  • Recent experience in the restaurant field as a server or host
  • Experience in a fast casual dining establishment with host like duties preferred
  • Ability to communicate, read, and write clearly in basic English
  • Ability to demonstrate outstanding guest service at all times
  • Ability to service guests in a professional appearance and manner
  • Strong ability to follow instructions and work in a stressful and busy environment
  • Ability to obtain a Food Handlers card
  • Ability to obtain TIPS certification
  • Knowledge of cash handling
  • Knowledge of dining and food maintenance operations and guest service
  • Knowledge of all menu items
  • Knowledge of Arizona Title 4 Liquor Laws regarding Alcohol service and assertive in the enforcement of said alcohol law
  • Knowledge of POS system and/or reservations system
  • Knowledge of internal controls and commitment to follow, consistently

Job Duties

  • Provides excellent guest service to all guests
  • Provides efficient, smooth, and accessible guest service in coordination with kitchen staff when food offerings and specials are provided
  • Accepts and confirms reservations daily
  • Greets and seats guests to their dining table
  • Operates Point of Sale (POS) to conduct sales transactions, handles cash and makes change as required
  • Computes bills, itemizes lists and balances tickets
  • Responsible for cash handling and tendering checks
  • Manages floor seating and schematic set up
  • Handles reservation system with accurate maintenance of data base and information
  • Maintains a neat, orderly and stocked host/hostess desk
  • Maintains seating charts and organization of reservations including knowledge of dining room and entryway
  • Maintains proper attendance in accordance with casino policy
  • Contributes to a team effort and accomplishes related results as required
  • Inspects dining room serving stations for neatness and cleanliness, and requisitions table linens and other dining room supplies for tables and serving stations
  • Ensures all menus are wiped down, free of spots or stains, and complete
  • Ensures entry doors are clean, free of debris
  • Check with managers to assure there are no large or private parties scheduled
  • Distributes and tracks evenly all guests to servers
  • Keeps constant contact with the servers and the kitchen staff to obtain a smooth service
  • Must have high energy and motivated personality
  • Due to changes and modification in the job from time to time, we require team members to be flexible and assume other responsibilities assigned by management as management sees the necessity
  • some assignments may not be listed in this description at this time

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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