Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.00
Work Schedule
Rotating Shifts
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Flexible Schedule
Job Description
The Tohono O'odham Gaming Enterprise (TOGE) operates in the vibrant entertainment and hospitality sector, specifically within the casino and food and beverage industry. Situated in Sahuarita, Arizona, TOGE offers guests an immersive and engaging gaming and dining experience that combines cultural richness with exceptional service. This establishment is known for its commitment to delivering quality entertainment and culinary delights in a welcoming and lively environment, making it a preferred destination among patrons in the region. As a key player in the hospitality space, TOGE places a strong emphasis on guest satisfaction, operational efficiency, and adherence to regulatory standards, particularly those... Show More
Job Requirements
- Must be 18 years of age or older
- no felony, theft or stealing convictions
- must be able to successfully pass a pre-employment drug/alcohol screen
- background investigation required
- obtain and maintain gaming license
- ability to stand frequently and walk regularly
- ability to occasionally lift and/or move up to 50 pounds
- must be flexible with work schedule including evenings, holidays, weekends, and extended or irregular shifts
- ability to work in a noisy and potentially smoky environment
Job Qualifications
- High school degree or GED preferred
- recent experience in the restaurant field as a server or host in a fast casual dining establishment preferred
- ability to communicate, read, and write clearly in basic English
- ability to demonstrate outstanding guest service at all times
- ability to service guests in a professional appearance and manner
- strong ability to follow instructions and work in a stressful and busy environment
- ability to obtain a Food Handlers card
- ability to obtain TIPS certification
- knowledge of cash handling
- knowledge of dining and food maintenance operations and guest service
- knowledge of all menu items
- knowledge of Arizona Title 4 Liquor Laws regarding alcohol service and assertive in enforcement
- knowledge of POS system and/or reservations system
- knowledge of internal controls and commitment to follow consistently
Job Duties
- Provides excellent guest service to all guests
- provides efficient, smooth, and accessible guest service in coordination with kitchen staff when food offerings and specials are provided
- accepts and confirms reservations daily
- greets and seats guests to their dining table
- operates Point of Sale (POS) to conduct sales transactions, handles cash and makes change as required
- computes bills, itemizes lists and balances tickets
- responsible for cash handling and tendering checks
- manages floor seating and schematic set up
- handles reservation system with accurate maintenance of data base and information
- maintains a neat, orderly and stocked host/hostess desk
- maintains seating charts and organization of reservations including knowledge of dining room and entryway
- maintains proper attendance in accordance with casino policy
- contributes to a team effort and accomplishes related results as required
- inspects dining room serving stations for neatness and cleanliness, and requisitions table linens and other dining room supplies for tables and serving stations
- ensures all menus are wiped down, free of spots or stains, and complete
- ensures entry doors are clean, free of debris
- checks with managers to assure there are no large or private parties scheduled
- distributes and tracks evenly all guests to servers
- keeps constant contact with the servers and the kitchen staff to obtain a smooth service
- must have high energy and motivated personality
- assumes other responsibilities assigned by management as necessary
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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