Host/Hostess II

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.15 - $18.82
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible scheduling

Job Description

The Tohono O'odham Gaming Enterprise (TOGE) is a renowned gaming and hospitality enterprise that operates with excellence and community-focused values. It manages a variety of gaming, dining, and entertainment facilities on the Tohono O'odham Nation, emphasizing responsible gaming and outstanding guest experiences. TOGE is committed to providing a vibrant work environment where employees are encouraged to develop professionally while contributing to the community’s economic growth and cultural preservation. As part of a thriving team, employees at TOGE benefit from a dynamic and supportive atmosphere which blends traditional respect with modern business practices. The enterprise is dedicated to maintaining the highest... Show More

Job Requirements

  • Must be 18 years of age or older
  • no felony, theft, or stealing convictions
  • must pass pre-employment drug/alcohol screen
  • must pass background investigation
  • must obtain and maintain gaming license
  • ability to stand for extended periods
  • ability to lift and/or move up to 50 pounds
  • must be flexible to work evenings, graveyards, holidays, or weekends
  • ability to follow Arizona Title 4 Liquor Laws
  • ability to obtain Food Handlers card
  • ability to obtain TIPS certification
  • must maintain punctual and regular attendance
  • must work well in a team environment
  • must have a high energy and motivated personality

Job Qualifications

  • High school diploma or GED preferred
  • recent experience in a fast casual dining establishment as a server or host with host duties
  • ability to communicate, read, and write clearly in basic English
  • ability to demonstrate outstanding guest service at all times
  • ability to work in a fast-paced, busy environment
  • strong interpersonal skills
  • knowledge of cash handling
  • knowledge of dining and food maintenance operations
  • knowledge of all menu items
  • knowledge of Arizona Title 4 Liquor Laws
  • knowledge of POS and reservation systems
  • ability to obtain Food Handlers card
  • ability to obtain TIPS certification
  • commitment to follow internal controls consistently
  • ability to maintain a professional appearance and manner

Job Duties

  • Provides excellent guest service to all guests
  • provides efficient, smooth, and accessible guest service in coordination with kitchen staff when food offerings and specials are provided
  • accepts and confirms reservations daily
  • greets and seats guests to their dining table
  • operates Point of Sale (POS) to conduct sales transactions, handles cash and makes change as required
  • computes bills, itemizes lists and balances tickets
  • responsible for cash handling and tendering checks
  • manages floor seating and schematic setup
  • handles reservation system with accurate maintenance of database and information
  • maintains a neat, orderly and stocked host/hostess desk
  • maintains seating charts and organization of reservations including knowledge of dining room and entryway
  • maintains proper attendance in accordance with casino policy
  • contributes to a team effort and accomplishes related results as required
  • inspects dining room serving stations for neatness and cleanliness, and requisitions table linens and other dining room supplies for tables and serving stations
  • ensures all menus are wiped down, free of spots or stains, and complete
  • ensures entry doors are clean, free of debris
  • checks with managers to assure there are no large or private parties scheduled
  • distributes and tracks evenly all guests to servers
  • keeps constant contact with the servers and the kitchen staff to obtain a smooth service
  • must have high energy and motivated personality
  • assumes other responsibilities assigned by management as necessary

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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please contact the employer.