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Host/Hostess IHOP 3452

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $12.00 - $16.00
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Work Schedule

Flexible
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Benefits

Health Insurance
wellness programs
Flexible Hours
Paid Time Off
competitive pay
Paid Weekly
retirement plans
Financial planning services
training programs
mentorship opportunities
performance-based incentives
Bonuses
employee recognition programs
Diverse and supportive workplace
Customizable benefits
Support for major life events

Job Description

The restaurant is a dynamic and welcoming dining establishment committed to providing exceptional culinary experiences and outstanding customer service. With a focus on creating a warm and enjoyable atmosphere, the restaurant values its guests and strives to make every visit memorable through attentive and friendly service. As a reputable hospitality venue, the restaurant offers a fast-paced environment where teamwork, adaptability, and excellent communication are essential for success.

The Host position at this restaurant is a vital role, serving as the first point of contact for guests upon their arrival. As the face of the restaurant, the Host plays a crucial part in setting a positive tone and ensuring guests feel welcomed and valued throughout their dining experience. The role involves managing the flow of guests, efficiently handling seating arrangements to optimize table turnover, and assisting in maintaining an organized and clean dining area. Additionally, the Host is responsible for answering phone calls professionally to take reservations and respond to inquiries. This position requires a friendly demeanor, strong customer focus, and the ability to multitask effectively in a busy restaurant environment. The restaurant also emphasizes the importance of teamwork and communication, making the Host a key contributor to a seamless guest experience. This is an excellent opportunity for individuals passionate about hospitality who seek a role that combines customer interaction with organizational skills. While specific employment type and salary details are not provided, the restaurant offers an inclusive environment with opportunities for career growth and various benefits for full-time staff.

Job Requirements

  • Ability to lift and carry trays of food and beverages typically up to 50 pounds
  • prolonged periods of standing and walking throughout the shift
  • frequent bending, reaching, and twisting
  • good hand-eye coordination
  • clear verbal communication skills to interact with people
  • ability to work in varying temperatures

Job Qualifications

  • Proficient in reading and writing
  • effective communication skills
  • ability to stand for up to 8 hours during shifts
  • capable of lifting or moving up to 25 pounds
  • full mobility of hands and arms to perform repetitive tasks such as transporting plates, glasses, and baskets between the kitchen and dining room

Job Duties

  • Greet guest with a smile and a friendly attitude upon arrival
  • efficiently manage the seating chart to accommodate guests and optimize table turnover
  • answer phone calls to take reservations or respond to inquiries politely and accurately
  • provide guests with menus and notify servers of their arrival
  • monitor the waiting list and inform guests when tables become available
  • maintain cleanliness and organization of the hostess station and lobby area
  • assist with side duties such as refilling condiments, restocking menus, and helping servers as needed

Job Criteria

Experience

Entry Level (1-2 years)


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