Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.15 - $18.83
Work Schedule
Rotating Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Life insurance
Paid holidays
Job Description
Desert Diamond Casino (DDC) located in Glendale, AZ, is a premier gaming and entertainment destination dedicated to providing an exceptional experience for all guests. As part of the Tohono O'odham Gaming Enterprise (TOGE), DDC combines the rich heritage of the Tohono O'odham Nation with modern hospitality standards, creating a vibrant atmosphere that is both welcoming and exciting. Known for its diverse gaming options, premium dining experiences, and live entertainment events, Desert Diamond Casino stands out as a leading establishment in the food and beverage industry within the region. Guests visiting DDC enjoy a carefully curated environment that emphasizes exceptional service,... Show More
Job Requirements
- Must be 18 years of age or older
- no felony, theft or stealing convictions
- must pass a pre-employment drug/alcohol screen
- must pass a background investigation
- must obtain and maintain gaming license
- ability to obtain Food Handlers card
- ability to obtain TIPS certification
- ability to stand for extended periods
- ability to occasionally lift and/or move up to 50 pounds
- availability to work evenings, graveyards, holidays, and weekends
- flexibility to work extended hours and irregular shifts
Job Qualifications
- High school degree or GED preferred
- recent experience in a high volume table side service restaurant as a server or host
- knowledge of Title 4 Arizona liquor law
- strong guest service abilities
- ability to communicate, read, and write clearly in basic English
- knowledge of cash handling
- knowledge of dining and food maintenance operations and guest service
- knowledge of all menu items
- knowledge of POS and reservation systems
- ability to work in a stressful and busy environment
- strong ability to follow instructions
- ability to service guests in a professional appearance and manner
Job Duties
- Provides excellent guest service to all guests
- provides efficient, smooth, and accessible guest service in coordination with kitchen staff when food offerings and specials are provided
- accepts and confirms reservations daily
- greets and seats guests to their dining table
- operates Point of Sale (POS) to conduct sales transactions, handles cash and makes change as required
- computes bills, itemizes lists and balances tickets
- responsible for cash handling and tendering checks
- manages floor seating and schematic set up
- handles reservation system with accurate maintenance of data base and information
- maintains a neat, orderly and stocked host/hostess desk
- maintains seating charts and organization of reservations including knowledge of dining room and entryway
- maintains proper attendance in accordance with casino policy
- contributes to a team effort and accomplishes related results as required
- inspects dining room serving stations for neatness and cleanliness, and requisitions table linens and other dining room supplies for tables and serving stations
- ensures all menus are wiped down, free of spots or stains, and complete
- ensures entry doors are clean, free of debris
- check with managers to assure there are no large or private parties scheduled
- distributes and tracks evenly all guests to servers
- keeps constant contact with the servers and the kitchen staff to obtain a smooth service
- must have high energy and motivated personality
- responsible for maintaining a clean, organized and sanitized work area all while following all TOGE, tribal, City, State and Federal health/food safety regulations and codes
- demonstrate Desert Diamond Casino On Brand attitude towards team members & guest at all times
- displays, supports and reinforces Desert Diamond Casino’s Spirit of Service Standards
- adheres to all Title 4 (Arizona liquor law) and TOGE internal controls
- knowledge of the laws and regulations governing Food & Beverage
- ensures that Tribal, City, State and Federal Health/Food Safety codes are upheld
- due to changes and modification in the job from time to time, requires team member to be flexible and assume other responsibilities assigned by management as management sees the necessity
- performs other duties as assigned
Restaurants and hotels use OysterLink to hire.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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