Host/Hostess I

Buckeye, AZ, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $15.15 - $18.82

Work Schedule

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Paid Time Off

Dental Insurance

Retirement Plan

Employee Discounts

Training and Development

Employee assistance program

Job Description

Desert Diamond Casino is a premier entertainment and hospitality establishment renowned for its commitment to providing exceptional guest experiences. As a leading casino and resort destination in Arizona, it offers a dynamic environment combining gaming, dining, and entertainment. Known for its vibrant atmosphere and dedication to customer satisfaction, Desert Diamond Casino employs a team of passionate professionals who contribute to creating memorable visits for all guests. This establishment not only focuses on entertainment but also emphasizes quality food and beverage services, incorporating strict adherence to safety and regulatory standards, including compliance with Title 4 Arizona liquor laws and internal gaming... Show More

Job Requirements

High school degree or GED preferred
recent experience in the restaurant field as a server or host
experience must be in a high volume table side service restaurant
must be 18 years of age or older
no felony, theft or stealing convictions
ability to pass pre-employment drug and alcohol screen
ability to pass background investigation
ability to obtain and maintain gaming license
ability to obtain a Food Handlers card
ability to obtain TIPS certification
ability to service guests in a professional appearance and manner
ability to communicate, read, and write clearly in basic English
ability to demonstrate outstanding guest service at all times
strong ability to follow instructions and work in a stressful and busy environment
knowledge of cash handling
knowledge of dining and food maintenance operations and guest service
knowledge of all menu items
knowledge of POS system and or reservations system
knowledge of internal controls and commitment to follow consistently
ability to stand for prolonged periods
ability to lift and move up to 50 pounds
willingness to work evenings, graveyards, holidays, and weekends
flexibility to assume other responsibilities as assigned

Job Qualifications

High school degree or GED preferred
recent experience in the restaurant field as a server or host in a high volume table side service restaurant
must be 18 years of age or older
ability to obtain a Food Handlers card
ability to obtain TIPS certification
ability to service guests in a professional appearance and manner
ability to communicate, read, and write clearly in basic English
ability to demonstrate outstanding guest service at all times
strong ability to follow instructions and work in a stressful and busy environment
knowledge of cash handling
knowledge of dining and food maintenance operations and guest service
knowledge of all menu items
knowledge of POS system and or reservations system
knowledge of internal controls and commitment to follow consistently

Job Duties

Provides excellent guest service to all guests
provides efficient, smooth, and accessible guest service in coordination with kitchen staff when food offerings and specials are provided
accepts and confirms reservations daily
greets and seats guests to their dining table
operates Point of Sale (POS) to conduct sales transactions, handles cash and makes change as required
computes bills, itemizes lists and balances tickets
responsible for cash handling and tendering checks
manages floor seating and schematic set up
handles reservation system with accurate maintenance of data base and information
maintains a neat, orderly and stocked host/hostess desk
maintains seating charts and organization of reservations including knowledge of dining room and entryway
maintains proper attendance in accordance with casino policy
contributes to a team effort and accomplishes related results as required
inspects dining room serving stations for neatness and cleanliness, and requisitions table linens and other dining room supplies for tables and serving stations
ensures all menus are wiped down, free of spots or stains, and complete
ensures entry doors are clean, free of debris
checks with managers to assure there are no large or private parties scheduled
distributes and tracks evenly all guests to servers
keeps constant contact with the servers and the kitchen staff to obtain a smooth service
must have high energy and motivated personality
responsible for maintaining a clean, organized and sanitized work area all while following all TOGE, tribal, City, State and Federal health/food safety regulations and codes
demonstrates Desert Diamond Casino "On Brand" attitude towards team members & guest at all times
displays, supports and reinforces Desert Diamond Casino's Spirit of Service Standards
adheres to all Title 4 (Arizona liquor law) and TOGE internal controls
knowledge of the laws and regulations governing Food & Beverage
ensures that Tribal, City, State and Federal Health/Food Safety codes are upheld
due to changes and modification in the job from time to time, we require team member to be flexible and assume other responsibilities assigned by management as management sees the necessity
performs other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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