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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $16.90
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical
Dental
Vision
Dependent Care
401(k) with employer match
short-term disability
long-term disability
Employee assistance program
Employee Discount Program
Company-wide discount
Employee Referral Bonus
Advancement opportunities
Job Description
Denny's is a well-established restaurant chain known for its welcoming atmosphere and diverse menu offerings, operating numerous locations across the United States, including the Visalia, CA area. With a reputation built on consistent quality service and inviting environments suitable for families and individuals alike, Denny's is a go-to dining destination. The company prides itself on excellent customer service and a strong community presence. As part of the hospitality and food service industry, Denny's Restaurant offers a work environment that fosters team collaboration, professional development, and engaging guest interactions. This particular position is for a Host or Hostess, reporting directly to... Show More
Job Requirements
- Ability to communicate effectively in English, both orally and in writing
- Ability to pass all required tests and training requirements for the position
- Ability to work in a team environment
- Ability to meet Denny's uniform and grooming standards and maintain them throughout the shift
- Ability to work flexible schedule, including holidays, nights and weekends
- Excellent guest service skills
- Dependability and ability to learn basic tasks and follow instructions
- Value diversity and show respect for others
Job Qualifications
- Must have ability to communicate effectively in English, both orally and in writing
- Must be able to pass all required tests and training requirements for the position
- Must be able to work in a team environment
- Meets Denny's uniform and grooming standards and maintains them throughout the shift
- Must be able to work flexible schedule, including holidays, nights and weekends
- Must have excellent guest service skills
- Must be dependable and able to learn basic tasks and follow instructions
- Must place a value on diversity and show respect for others
Job Duties
- Greet guests immediately in a friendly manner upon arrival and acknowledge at departure
- Demonstrate a sense of urgency and meet service cycle timing standards
- Seat guests at clean, dry tables utilizing proper seating rotation
- Determine and provide for any special needs of guests
- Maintain guest waiting list and adhere to proper seating order procedures
- Describe promotions and suggestively sell while seating guests
- Take initial beverage order
- Attend to any other guest needs during the entire dining experience as warranted
- Demonstrate safe cash handling procedures in accordance with policy and accurately complete cash, credit card, and discount transactions
- Use proper telephone etiquette
- Enter and deliver To Go orders correctly
- Address complaints promptly in a courteous manner and notify the supervisor of any issues
- Assist service personnel in providing beverage orders and refills and clearing and setting tables
- Willingly assist other team members without being asked
- Maintain proper supply of clean menus
- Lift and carry supplies and equipment up to 30 lbs
- Demonstrate knowledge of station and floor breakdowns
- Possess strong product and menu knowledge
- Maintain foyer area of restaurant to be clean, organized and inviting to guests
- Complete all required side work, including deep cleaning assignments
- Adhere to Denny's brand standards and internal policies and procedures
- Provide courteous service and be cordial to all team members and guests
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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