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Denco Family

Host/Hostess - Denny's

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $16.50
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
employee discount
Free beverages
free uniform
Flexible Schedule
Employee Referral Bonus
Employee assistance program
Advancement opportunities

Job Description

Denny's is a renowned family dining restaurant chain that has been serving guests since 1953 with a mission to provide an inviting atmosphere and great meals 24/7. Known for its classic American breakfast, lunch, and dinner menus, Denny's prides itself on being a place where everyone is welcome, offering a friendly, casual environment that emphasizes excellent customer service and quality food. The Whittier, CA location is part of this well-established brand, serving the local community and travelers alike with a warm and hospitable dining experience.

Denny's is currently seeking a dedicated and enthusiastic Host/Hostess to join their Whittier te... Show More

Job Requirements

  • High school diploma or equivalent preferred
  • previous experience in hospitality or customer service is an asset
  • ability to communicate effectively in English
  • ability to handle cash and complete transactions accurately
  • ability to work flexible hours including holidays, nights, and weekends
  • ability to lift and carry supplies up to 30 lbs
  • must pass required training and tests
  • must adhere to grooming and uniform standards
  • must be dependable and a team player

Job Qualifications

  • Must have ability to communicate effectively in English, both orally and in writing
  • must be able to pass all required tests and training requirements for the position
  • must be able to work in a team environment
  • meets Denny's uniform and grooming standards and maintains them throughout the shift
  • must be able to work flexible schedule, including holidays, nights and weekends
  • must have excellent guest service skills
  • must be dependable and able to learn basic tasks and follow instructions
  • must place a value on diversity and shows respect for others

Job Duties

  • Greets guests immediately in a friendly manner upon arrival and acknowledges at departure
  • demonstrates a sense of urgency and meets service cycle timing standards
  • seats guests at clean, dry tables utilizing proper seating rotation
  • determines and provides for any special needs of guests
  • maintains guest waiting list and adheres to proper seating order procedures
  • describes promotions and suggestively sells while seating guests
  • takes initial beverage order
  • attends to any other guest needs during the entire dining experience as warranted
  • demonstrates safe cash handling procedures in accordance with policy and accurately completes cash, credit card, and discount transactions
  • uses proper telephone etiquette
  • enters and delivers "To Go" orders correctly
  • addresses complaints promptly in a courteous manner and notifies the supervisor of any issues
  • assists service personnel in providing beverage orders and refills and clearing and setting tables
  • willingly assists other team members without being asked
  • maintains proper supply of clean menus
  • lifts and carries supplies and equipment up to 30 lbs
  • demonstrates knowledge of station and floor breakdowns
  • possesses strong product and menu knowledge
  • maintains foyer area of restaurant to be clean, organized and inviting to guests
  • completes all required side-work, including deep cleaning assignments
  • adheres to Denny's brand standards and internal policies and procedures
  • provides courteous service and is cordial to all team members and guests

Job Qualifications

Experience

No experience required

Job Location