Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $16.90
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical
Dental
Vision
Dependent Care
401(k) with employer match
short-term disability
long-term disability
Employee assistance program
Employee Discount Program
Employee Referral Bonus
Advancement opportunities
Job Description
Denny's restaurant, a well-known and respected name in the casual dining industry, is seeking a Host/Hostess for its Porterville, California location. Denny's, with its rich history as a family-friendly diner, operates numerous locations nationwide and is recognized for its welcoming atmosphere and commitment to providing exceptional customer service. This particular location is part of the broader Denco Family, Inc, which prides itself on offering a positive work environment and comprehensive benefits to its employees. The employment opportunity at Denny's Porterville is a chance to join a dynamic team where you will play a critical role in shaping guests' dining experiences.
The Host/Hostess position reports directly to the General Manager and Restaurant Manager, reflecting its importance within the restaurant’s operational hierarchy. The role involves greeting and seating guests in a friendly and courteous manner, which sets the tone for a memorable dining experience. This position is ideal for someone who thrives in a fast-paced environment and values excellent guest interactions. Responsibilities include managing guest seating, maintaining the waiting list, addressing guest needs throughout their visit, and assisting other service personnel to ensure total guest satisfaction. This role also involves handling payment transactions safely and accurately, demonstrating proper cash handling skills, and adhering to Denny's brand standards and internal policies.
In addition to its core responsibilities, the Host/Hostess at Denny’s is expected to have strong communication skills, a positive attitude, and the ability to work collaboratively within a team environment. The role requires attention to details such as maintaining an organized and inviting foyer area, ensuring tables are clean and ready, and being proactive in assisting teammates. This position offers the opportunity to develop valuable hospitality skills that can lead to upward mobility within the company. Denny's supports its employees with on-the-job training and advancement opportunities, making it an excellent choice for individuals seeking growth in the restaurant industry.
Denny’s provides numerous benefits to eligible full-time employees, including medical, dental, and vision insurance, dependent care support, and a 401(k) plan with employer matching. Additional benefits such as short-term and long-term disability insurance, an Employee Assistance Program, employee discount programs, and referral bonuses further enhance the employee experience. These benefits underscore Denny's commitment to supporting and valuing its workforce.
This job demands flexibility as it requires availability for nights, weekends, and holidays, reflecting the restaurant’s operational hours and guest demands. Candidates must meet uniform and grooming standards and demonstrate dependability, respect for diversity, and excellent service skills. Overall, the Host/Hostess role at Denny’s Porterville is a fantastic opportunity for individuals who enjoy engaging with people, working in a team, and delivering high-quality hospitality.
The Host/Hostess position reports directly to the General Manager and Restaurant Manager, reflecting its importance within the restaurant’s operational hierarchy. The role involves greeting and seating guests in a friendly and courteous manner, which sets the tone for a memorable dining experience. This position is ideal for someone who thrives in a fast-paced environment and values excellent guest interactions. Responsibilities include managing guest seating, maintaining the waiting list, addressing guest needs throughout their visit, and assisting other service personnel to ensure total guest satisfaction. This role also involves handling payment transactions safely and accurately, demonstrating proper cash handling skills, and adhering to Denny's brand standards and internal policies.
In addition to its core responsibilities, the Host/Hostess at Denny’s is expected to have strong communication skills, a positive attitude, and the ability to work collaboratively within a team environment. The role requires attention to details such as maintaining an organized and inviting foyer area, ensuring tables are clean and ready, and being proactive in assisting teammates. This position offers the opportunity to develop valuable hospitality skills that can lead to upward mobility within the company. Denny's supports its employees with on-the-job training and advancement opportunities, making it an excellent choice for individuals seeking growth in the restaurant industry.
Denny’s provides numerous benefits to eligible full-time employees, including medical, dental, and vision insurance, dependent care support, and a 401(k) plan with employer matching. Additional benefits such as short-term and long-term disability insurance, an Employee Assistance Program, employee discount programs, and referral bonuses further enhance the employee experience. These benefits underscore Denny's commitment to supporting and valuing its workforce.
This job demands flexibility as it requires availability for nights, weekends, and holidays, reflecting the restaurant’s operational hours and guest demands. Candidates must meet uniform and grooming standards and demonstrate dependability, respect for diversity, and excellent service skills. Overall, the Host/Hostess role at Denny’s Porterville is a fantastic opportunity for individuals who enjoy engaging with people, working in a team, and delivering high-quality hospitality.
Job Requirements
- High school diploma or equivalent
- Ability to communicate effectively in English both orally and in writing
- Ability to work flexible schedule including nights, weekends and holidays
- Ability to pass all required tests and training for the position
- Ability to work well within a team environment
- Must meet Denny's uniform and grooming standards
- Excellent guest service skills
- Dependability and willingness to learn basic tasks
- Respect for diversity and teamwork
Job Qualifications
- Must have ability to communicate effectively in English, both orally and in writing
- Must be able to pass all required tests and training requirements for the position
- Must be able to work in a team environment
- Meets Denny's uniform and grooming standards and maintains them throughout the shift
- Must be able to work flexible schedule, including holidays, nights and weekends
- Must have excellent guest service skills
- Must be dependable and able to learn basic tasks and follow instructions
- Must place a value on diversity and shows respect for others
Job Duties
- Greets guests immediately in a friendly manner upon arrival and acknowledges at departure
- Demonstrates a sense of urgency and meets service cycle timing standards
- Seats guests at clean, dry tables utilizing proper seating rotation
- Determines and provides for any special needs of guests
- Maintains guest waiting list and adheres to proper seating order procedures
- Describes promotions and suggestively sells while seating guests
- Takes initial beverage order
- Attends to any other guest needs during the entire dining experience as warranted
- Demonstrates safe cash handling procedures in accordance with policy and accurately completes cash, credit card, and discount transactions
- Uses proper telephone etiquette
- Enters and delivers To Go orders correctly
- Addresses complaints promptly in a courteous manner, and notifies the supervisor of any issues
- Assists service personnel in providing beverage orders and refills and clearing and setting tables
- Willingly assists other team members without being asked
- Maintains proper supply of clean menus
- Lifts and carries supplies and equipment up to 30 lbs
- Demonstrates knowledge of station and floor breakdowns
- Possesses strong product and menu knowledge
- Maintains foyer area of restaurant to be clean, organized and inviting to guests
- Completes all required side-work, including deep cleaning assignments
- Adheres to Denny's Brand Standards and internal policies and procedures
- Provides courteous service and is cordial to all team members and guests
Job Criteria
Experience
No experience required
Job Location
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