Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.89
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
employee discount
Free beverages
free uniform
Company-wide discount
flexible schedule
Employee Referral Bonus
Employee assistance program
Advancement opportunities
Job Description
Denny's is a well-established full-service restaurant chain known for its welcoming atmosphere and diverse menu offerings. The Bakersfield, CA location is currently seeking a Host/Hostess to join their team. Denny's places a strong emphasis on customer satisfaction and creating a positive dining experience for every guest. This location is part of the larger Denco Family, Inc, which prides itself on being an equal opportunity employer and maintaining a workplace environment respectful of diversity and inclusion. By embodying the core values of courtesy, efficiency, and teamwork, Denny's has cemented itself as a trusted name in the hospitality industry.
The Host/Ho... Show More
The Host/Ho... Show More
Job Requirements
- Ability to communicate effectively in English, both orally and in writing
- Ability to pass all required tests and training requirements for the position
- Ability to work in a team environment
- Must meet Denny's uniform and grooming standards and maintain them throughout the shift
- Ability to work flexible schedules including holidays, nights and weekends
- Excellent guest service skills
- Dependable and able to learn basic tasks and follow instructions
- Valuing diversity and showing respect for others
Job Qualifications
- Ability to communicate effectively in English, both orally and in writing
- Excellent guest service skills
- Ability to work in a team environment
- Dependable and able to learn basic tasks and follow instructions
- Ability to work flexible schedules including holidays, nights and weekends
- Must meet Denny's uniform and grooming standards
- Shows respect for diversity and others
Job Duties
- Greets guests immediately in a friendly manner upon arrival and acknowledges at departure
- Demonstrates a sense of urgency and meets service cycle timing standards
- Seats guests at clean, dry tables utilizing proper seating rotation
- Determines and provides for any special needs of guests
- Maintains guest waiting list and adheres to proper seating order procedures
- Describes promotions and suggestively sells while seating guests
- Takes initial beverage order
- Attends to any other guest needs during the entire dining experience as warranted
- Demonstrates safe cash handling procedures and accurately completes cash, credit card, and discount transactions
- Uses proper telephone etiquette
- Enters and delivers To Go orders correctly
- Addresses complaints promptly in a courteous manner and notifies the supervisor of any issues
- Assists service personnel in providing beverage orders, refills, and clearing and setting tables
- Willingly assists other team members without being asked
- Maintains proper supply of clean menus
- Lifts and carries supplies and equipment up to 30 lbs
- Demonstrates knowledge of station and floor breakdowns
- Possesses strong product and menu knowledge
- Maintains foyer area of restaurant to be clean, organized and inviting to guests
- Completes all required side-work including deep cleaning assignments
- Adheres to Denny's Brand Standards and internal policies and procedures
- Provides courteous service and is cordial to all team members and guests
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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