Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.89
Work Schedule
Flexible
Benefits
Medical
Dental
Vision
employee discount
Free beverages
free uniform
Company-wide discount
flexible schedules
Employee Referral Bonus
Employee assistance program
Advancement
Job Description
Denny's is a well-established American diner-style restaurant chain known for its round-the-clock service and diner classics such as burgers, breakfast dishes, and comfort food favorites. Located in Hesperia, California, this particular branch of Denny's is part of a much larger network that prides itself on friendly service, quality meals, and a welcoming atmosphere. The restaurant has built a reputation as a community gathering place where families, friends, and travelers can enjoy hearty meals any time of day or night. The company’s mission revolves around providing a positive dining experience through excellent customer service, an inviting environment, and consistent food quality.... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in customer service or hospitality preferred
- ability to communicate clearly and effectively
- able to handle cash transactions accurately
- capable of standing for long periods
- able to lift up to 30 lbs
- flexible availability including weekends and holidays
- must follow company policies and safety standards
Job Qualifications
- High school diploma or equivalent
- previous experience in a restaurant or customer service role preferred
- strong interpersonal and communication skills
- ability to multitask and work in a fast-paced environment
- basic math skills for handling transactions
- knowledge of restaurant seating and service standards
- familiarity with cash handling procedures
- friendly and approachable demeanor
- ability to stand and walk for extended periods
- team player with a positive attitude
Job Duties
- Greets guests immediately in a friendly manner upon arrival and acknowledges at departure
- demonstrates a sense of urgency and meets service cycle timing standards
- seats guests at clean, dry tables utilizing proper seating rotation
- determines and provides for any special needs of guests
- maintains guest waiting list and adheres to proper seating order procedures
- describes promotions and suggestively sells while seating guests
- takes initial beverage order
- attends to any other guest needs during the entire dining experience as warranted
- demonstrates safe cash handling procedures in accordance with policy and accurately completes cash, credit card, and discount transactions
- uses proper telephone etiquette
- enters and delivers To Go orders correctly
- addresses complaints promptly in a courteous manner and notifies the supervisor of any issues
- assists service personnel in providing beverage orders and refills and clearing and setting tables
- willingly assists other team members without being asked
- maintains proper supply of clean menus
- lifts and carries supplies and equipment up to 30 lbs
- demonstrates knowledge of station and floor breakdowns
- possesses strong product and menu knowledge
- maintains foyer area of restaurant to be clean, organized and inviting to guests
- completes all required side-work, including deep cleaning assignments
- adheres to Denny’s Brand Standards and internal policies and procedures
- provides courteous service and is cordial to all team members and guests
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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