Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.50
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Dependent Care
401(k) with employer match
short-term disability
long-term disability
Employee assistance program
Employee Discount Program
Company-wide restaurant discount
Employee Referral Bonus
On-the-job training for advancement
Job Description
Denny's is a renowned American diner-style restaurant chain known for its round-the-clock service and diverse menu offerings that appeal to a wide range of customers including families, travelers, and locals. Established as a staple dining destination, Denny's has built a strong reputation for welcoming guests into a friendly and comfortable environment where great food meets outstanding service. The company operates numerous locations nationwide, including the Sam Dimas, California branch, which is currently seeking a Host/Hostess to join their dedicated team. Denny's prides itself on fostering a team-oriented culture that emphasizes respect, diversity, and exceptional guest experiences, making it one of... Show More
Job Requirements
- High school diploma or equivalent preferred
- Previous experience in a customer service or hospitality role is advantageous
- Ability to communicate effectively in English, both orally and in writing
- Capability to work flexible hours including holidays, nights and weekends
- Ability to handle cash transactions accurately and responsibly
- Physical ability to lift and carry supplies up to 30 pounds
- Ability to work cooperatively within a team environment
- Must adhere to company grooming and uniform standards
Job Qualifications
- Must have ability to communicate effectively in English, both orally and in writing
- Must be able to pass all required tests and training requirements for the position
- Must be able to work in a team environment
- Meets Denny’s uniform and grooming standards and maintains them throughout the shift
- Must be able to work flexible schedule, including holidays, nights and weekends
- Must have excellent guest service skills
- Must be dependable and able to learn basic tasks and follow instructions
- Must place a value on diversity and shows respect for others
Job Duties
- Greets guests immediately in a friendly manner upon arrival and acknowledges at departure
- Demonstrates a sense of urgency and meets service cycle timing standards
- Seats guests at clean, dry tables utilizing proper seating rotation
- Determines and provides for any special needs of guests
- Maintains guest waiting list and adheres to proper seating order procedures
- Describes promotions and suggestively sells while seating guests
- Takes initial beverage order
- Attends to any other guest needs during the entire dining experience as warranted
- Demonstrates safe cash handling procedures in accordance with policy
- Accurately completes cash, credit card, and discount transactions
- Uses proper telephone etiquette
- Enters and delivers To Go orders correctly
- Addresses complaints promptly in a courteous manner and notifies the supervisor of any issues
- Assists service personnel in providing beverage orders and refills and clearing and setting tables
- Willingly assists other team members without being asked
- Maintains proper supply of clean menus
- Lifts and carries supplies and equipment up to 30 lbs
- Demonstrates knowledge of station and floor breakdowns
- Possesses strong product and menu knowledge
- Maintains foyer area of restaurant to be clean, organized and inviting to guests
- Completes all required side-work, including deep cleaning assignments
- Adheres to Denny’s Brand Standards and internal policies and procedures
- Provides courteous service and is cordial to all team members and guests
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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