Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.50
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical
Dental
Vision
employee discount
Free beverages
free uniform
Company-wide discount
flexible schedules
Employee Referral Bonus
Employee assistance program
Advancement opportunities
Job Description
Denny's is a well-established restaurant chain known for its welcoming atmosphere and classic American diner fare. With multiple locations nationwide, Denny's prides itself on providing exceptional guest experiences through quality service, delicious menu options, and a family-friendly environment. The Norco, CA location is actively seeking a Host/Hostess to join their team as a vital part of their front-of-house operations. This role is an excellent opportunity for individuals passionate about guest service and hospitality. Denny's operates in the casual dining restaurant sector, offering a fast-paced yet supportive work environment where employees can grow and thrive.
The Host/Hostess at Denny's No... Show More
The Host/Hostess at Denny's No... Show More
Job Requirements
- High school diploma or equivalent preferred
- previous experience in customer service or hospitality is advantageous
- ability to communicate effectively with guests and team members
- ability to manage multiple tasks simultaneously
- physically able to stand for extended periods and lift up to 30 lbs
- must be able to work flexible hours including holidays, nights and weekends
- ability to handle cash transactions accurately
- must comply with company uniform and grooming standards
Job Qualifications
- Must have ability to communicate effectively in English, both orally and in writing
- must be able to pass all required tests and training requirements for the position
- must be able to work in a team environment
- meets Denny’s uniform and grooming standards and maintains them throughout the shift
- must be able to work flexible schedule, including holidays, nights and weekends
- must have excellent guest service skills
- must be dependable and able to learn basic tasks and follow instructions
- must place a value on diversity and shows respect for others
Job Duties
- Greets guests immediately in a friendly manner upon arrival and acknowledges at departure
- demonstrates a sense of urgency and meets service cycle timing standards
- seats guests at clean, dry tables utilizing proper seating rotation
- determines and provides for any special needs of guests
- maintains guest waiting list and adheres to proper seating order procedures
- describes promotions and suggestively sells while seating guests
- takes initial beverage order
- attends to any other guest needs during the entire dining experience as warranted
- demonstrates safe cash handling procedures in accordance with policy and accurately completes cash, credit card, and discount transactions
- uses proper telephone etiquette
- enters and delivers to go orders correctly
- addresses complaints promptly in a courteous manner, and notifies the supervisor of any issues
- assists service personnel in providing beverage orders and refills and clearing and setting tables
- willingly assists other team members without being asked
- maintains proper supply of clean menus
- lifts and carries supplies and equipment up to 30 lbs
- demonstrates knowledge of station and floor breakdowns
- possesses strong product and menu knowledge
- maintains foyer area of restaurant to be clean, organized and inviting to guests
- completes all required side-work, including deep cleaning assignments
- adheres to Denny’s brand standards and internal policies and procedures
- provides courteous service and is cordial to all team members and guests
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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