Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.50
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical
Dental
Vision
employee discount
Free beverages
free uniform
Company-wide discount
flexible schedules
Employee Referral Bonus
Employee assistance program
Advancement opportunities
Job Description
Denny's is a well-established American restaurant chain renowned for its welcoming atmosphere, diverse menu, and commitment to customer satisfaction. With numerous locations nationwide, Denny's has been serving guests for decades, providing classic diner fare 24/7 in many places. The Whittier, CA location continues this tradition, aiming to offer guests delicious meals alongside outstanding service. The restaurant takes pride in fostering a friendly environment for both guests and employees, emphasizing teamwork, respect, and career growth opportunities. Denny's corporate values highlight diversity, inclusion, and the importance of work-life balance for its team members. This Host/Hostess role is a full-time position based in... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in customer service or hospitality preferred
- Ability to communicate effectively in English
- Must be able to work flexible hours including nights, weekends, and holidays
- Ability to stand and walk for extended periods
- Capability to lift and carry up to 30 pounds
- Must pass required training and tests
- Adherence to company grooming and uniform standards
- Ability to work collaboratively in a team environment
Job Qualifications
- Must have ability to communicate effectively in English, both orally and in writing
- Must be able to pass all required tests and training requirements for the position
- Must be able to work in a team environment
- Meets Denny’s uniform and grooming standards and maintains them throughout the shift
- Must be able to work flexible schedule, including holidays, nights and weekends
- Must have excellent guest service skills
- Must be dependable and able to learn basic tasks and follow instructions
- Must place a value on diversity and shows respect for others
Job Duties
- Greets guests immediately in a friendly manner upon arrival and acknowledges at departure
- Demonstrates a sense of urgency and meets service cycle timing standards
- Seats guests at clean, dry tables utilizing proper seating rotation
- Determines and provides for any special needs of guests
- Maintains guest waiting list and adheres to proper seating order procedures
- Describes promotions and suggestively sells while seating guests
- Takes initial beverage order
- Attends to any other guest needs during the entire dining experience as warranted
- Demonstrates safe cash handling procedures in accordance with policy and accurately completes cash, credit card, and discount transactions
- Uses proper telephone etiquette
- Enters and delivers 'To Go' orders correctly
- Addresses complaints promptly in a courteous manner, and notifies the supervisor of any issues
- Assists service personnel in providing beverage orders and refills and clearing and setting tables
- Willingly assists other team members without being asked
- Maintains proper supply of clean menus
- Lifts and carries supplies and equipment up to 30 lbs
- Demonstrates knowledge of station and floor breakdowns
- Possesses strong product and menu knowledge
- Maintains foyer area of restaurant to be clean, organized and inviting to guests
- Completes all required side-work, including deep cleaning assignments
- Adheres to Denny’s Brand Standards and internal policies and procedures
- Provides courteous service and is cordial to all team members and guests
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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