Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $17.81
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
employee discount
Flexible Schedule
Employee Referral Bonus
Employee assistance program
Job Description
Denny's is a well-established casual dining restaurant chain known for its welcoming atmosphere, extensive menu options, and dedication to excellent guest service. With numerous locations across the United States, Denny's provides a family-friendly environment where guests can enjoy breakfast, lunch, and dinner any time of the day. The Whittier, CA location is currently seeking a Host/Hostess to join its friendly team. This restaurant prides itself on delivering a comfortable and inviting experience to guests, encouraging both new and returning customers to choose Denny's as their go-to dining spot. The company is recognized for its commitment to employee development and inclusive... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in a customer service or hospitality role preferred
- ability to stand for extended periods
- ability to lift and carry up to 30 lbs
- effective communication skills
- basic math skills for cash handling
- must be at least 18 years old
- ability to work flexible hours including nights, weekends and holidays
- ability to handle multiple tasks in a fast-paced environment
- must be dependable and punctual
Job Qualifications
- Must have ability to communicate effectively in English, both orally and in writing
- must be able to pass all required tests and training requirements for the position
- must be able to work in a team environment
- meets Denny’s uniform and grooming standards and maintains them throughout the shift
- must be able to work flexible schedule, including holidays, nights and weekends
- must have excellent guest service skills
- must be dependable and able to learn basic tasks and follow instructions
- must place a value on diversity and shows respect for others
Job Duties
- Greets guests immediately in a friendly manner upon arrival and acknowledges at departure
- demonstrates a sense of urgency and meets service cycle timing standards
- seats guests at clean, dry tables utilizing proper seating rotation
- determines and provides for any special needs of guests
- maintains guest waiting list and adheres to proper seating order procedures
- describes promotions and suggestively sells while seating guests
- takes initial beverage order
- attends to any other guest needs during the entire dining experience as warranted
- demonstrates safe cash handling procedures in accordance with policy and accurately completes cash, credit card, and discount transactions
- uses proper telephone etiquette
- enters and delivers "To Go" orders correctly
- addresses complaints promptly in a courteous manner, and notifies the supervisor of any issues
- assists service personnel in providing beverage orders and refills and clearing and setting tables
- willingly assists other team members without being asked
- maintains proper supply of clean menus
- lifts and carries supplies and equipment up to 30 lbs
- demonstrates knowledge of station and floor breakdowns
- possesses strong product and menu knowledge
- maintains foyer area of restaurant to be clean, organized and inviting to guests
- completes all required side-work, including deep cleaning assignments
- adheres to Denny’s Brand Standards and internal policies and procedures
- provides courteous service and is cordial to all team members and guests
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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