Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.50
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Dependent Care
401(k) Plan
short-term disability
long-term disability
Employee assistance program
employee discount
Referral Bonus
career advancement
Job Description
Denny's is a well-established restaurant chain known for its welcoming dining atmosphere and a wide variety of classic American dishes. The San Bernardino, CA location is a part of this larger network, providing quality food and exceptional customer service to all guests. Denny's prides itself on creating a friendly and inviting environment where families, friends, and individuals can enjoy their meals in comfort. The company has a strong commitment to its team members, offering a supportive workplace that values growth, respect, and diversity. The San Bernardino branch operates with a mission to deliver not only great food but also an... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in customer service or hospitality preferred
- ability to communicate effectively in English both orally and in writing
- ability to handle transactions accurately and responsibly
- ability to work flexible hours including nights, weekends and holidays
- ability to lift and carry up to 30 lbs
- strong interpersonal and customer service skills
- ability to follow instructions and work well in a team environment
Job Qualifications
- Must have ability to communicate effectively in English, both orally and in writing
- must be able to pass all required tests and training requirements for the position
- must be able to work in a team environment
- meets Denny's uniform and grooming standards and maintains them throughout the shift
- must be able to work flexible schedule, including holidays, nights and weekends
- must have excellent guest service skills
- must be dependable and able to learn basic tasks and follow instructions
- must place a value on diversity and shows respect for others
Job Duties
- Greets guests immediately in a friendly manner upon arrival and acknowledges at departure
- demonstrates a sense of urgency and meets service cycle timing standards
- seats guests at clean, dry tables utilizing proper seating rotation
- determines and provides for any special needs of guests
- maintains guest waiting list and adheres to proper seating order procedures
- describes promotions and suggestively sells while seating guests
- takes initial beverage order
- attends to any other guest needs during the entire dining experience as warranted
- demonstrates safe cash handling procedures in accordance with policy and accurately completes cash, credit card, and discount transactions
- uses proper telephone etiquette
- enters and delivers To Go orders correctly
- addresses complaints promptly in a courteous manner and notifies the supervisor of any issues
- assists service personnel in providing beverage orders and refills and clearing and setting tables
- willingly assists other team members without being asked
- maintains proper supply of clean menus
- lifts and carries supplies and equipment up to 30 lbs
- demonstrates knowledge of station and floor breakdowns
- possesses strong product and menu knowledge
- maintains foyer area of restaurant to be clean, organized and inviting to guests
- completes all required side-work, including deep cleaning assignments
- adheres to Denny's Brand Standards and internal policies and procedures
- provides courteous service and is cordial to all team members and guests
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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