Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $16.50
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Dependent Care
401(k) with employer match
short-term disability
long-term disability
Employee assistance program
Employee Discount Program
Employee Referral Bonus
Advancement opportunities
Job Description
Denny's is a renowned family-style restaurant chain operating across the United States, known for its welcoming atmosphere, diverse menu, and commitment to excellent customer service. Established decades ago, Denny's has grown into a trusted brand that caters to a wide range of diners, offering everything from breakfast classics to dinner entrees in a casual setting. The El Cajon, CA location is part of this extensive network, delivering the consistent quality and friendly dining experience that the brand is known for. The restaurant prides itself on a warm, hospitable environment where guests feel valued and comfortable, making it a popular choice... Show More
Job Requirements
- High school diploma or equivalent preferred
- Previous experience in customer service or hospitality is an asset
- Ability to handle cash transactions accurately
- Strong communication and interpersonal skills
- Ability to stand and walk for extended periods
- Ability to lift and carry up to 30 lbs
- Must be at least 18 years old
- Availability to work flexible hours including nights, weekends and holidays
Job Qualifications
- Must have ability to communicate effectively in English, both orally and in writing
- Must be able to pass all required tests and training requirements for the position
- Must be able to work in a team environment
- Meets Denny's uniform and grooming standards and maintains them throughout the shift
- Must be able to work flexible schedule, including holidays, nights and weekends
- Must have excellent guest service skills
- Must be dependable and able to learn basic tasks and follow instructions
- Must place a value on diversity and shows respect for others
Job Duties
- Greets guests immediately in a friendly manner upon arrival and acknowledges at departure
- Demonstrates a sense of urgency and meets service cycle timing standards
- Seats guests at clean, dry tables utilizing proper seating rotation
- Determines and provides for any special needs of guests
- Maintains guest waiting list and adheres to proper seating order procedures
- Describes promotions and suggestively sells while seating guests
- Takes initial beverage order
- Attends to any other guest needs during the entire dining experience as warranted
- Demonstrates safe cash handling procedures in accordance with policy
- Accurately completes cash, credit card, and discount transactions
- Uses proper telephone etiquette
- Enters and delivers To Go orders correctly
- Addresses complaints promptly in a courteous manner
- Notifies the supervisor of any issues
- Assists service personnel in providing beverage orders and refills and clearing and setting tables
- Willingly assists other team members without being asked
- Maintains proper supply of clean menus
- Lifts and carries supplies and equipment up to 30 lbs
- Demonstrates knowledge of station and floor breakdowns
- Possesses strong product and menu knowledge
- Maintains foyer area of restaurant to be clean, organized and inviting to guests
- Completes all required side-work, including deep cleaning assignments
- Adheres to Denny's Brand Standards and internal policies and procedures
- Provides courteous service and is cordial to all team members and guests
Job Qualifications
Experience
No experience required
Job Location
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