
Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.50
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
employee discount
Free beverages
free uniform
flexible schedules
Employee Referral Bonus
Employee assistance program
Advancement opportunities
Job Description
Denny's is a well-established American casual dining restaurant chain known for its family-friendly atmosphere, extensive menu, and 24/7 service at many locations. Founded in 1953, Denny's has grown into a nationwide brand with a reputation for serving classic comfort food such as pancakes, burgers, and breakfast items all day long. The company prides itself on providing quality food at affordable prices, creating a welcoming environment for guests from all walks of life. As an important player in the restaurant industry, Denny's focuses on delivering exceptional customer experiences through friendly hospitality and efficient service.
The Denny's location in Norco, CA,... Show More
The Denny's location in Norco, CA,... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a customer-facing role preferred
- Ability to stand for long periods and lift up to 30 lbs
- Strong communication skills
- Ability to work flexible hours including evenings, weekends, and holidays
- Basic math skills for cash handling
- Ability to handle multiple tasks efficiently
- Positive attitude and team-oriented mindset
Job Qualifications
- Must have ability to communicate effectively in English, both orally and in writing
- Must be able to pass all required tests and training requirements for the position
- Must be able to work in a team environment
- Meets Denny's uniform and grooming standards and maintains them throughout the shift
- Must be able to work flexible schedule, including holidays, nights and weekends
- Must have excellent guest service skills
- Must be dependable and able to learn basic tasks and follow instructions
- Must place a value on diversity and shows respect for others
Job Duties
- Greets guests immediately in a friendly manner upon arrival and acknowledges at departure
- Demonstrates a sense of urgency and meets service cycle timing standards
- Seats guests at clean, dry tables utilizing proper seating rotation
- Determines and provides for any special needs of guests
- Maintains guest waiting list and adheres to proper seating order procedures
- Describes promotions and suggestively sells while seating guests
- Takes initial beverage order
- Attends to any other guest needs during the entire dining experience as warranted
- Demonstrates safe cash handling procedures in accordance with policy and accurately completes cash, credit card, and discount transactions
- Uses proper telephone etiquette
- Enters and delivers 'To Go' orders correctly
- Addresses complaints promptly in a courteous manner and notifies the supervisor of any issues
- Assists service personnel in providing beverage orders and refills and clearing and setting tables
- Willingly assists other team members without being asked
- Maintains proper supply of clean menus
- Lifts and carries supplies and equipment up to 30 lbs
- Demonstrates knowledge of station and floor breakdowns
- Possesses strong product and menu knowledge
- Maintains foyer area of restaurant to be clean, organized and inviting to guests
- Completes all required side-work, including deep cleaning assignments
- Adheres to Denny's Brand Standards and internal policies and procedures
- Provides courteous service and is cordial to all team members and guests
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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