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Host/Hostess – DEN 9513 Bloomington – Eldorado (Bloomington, IL)
Job Overview
Benefits
Health Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Training and Development
Retirement Plan
Job Description
The hiring establishment is a reputable restaurant known for its commitment to delivering exceptional dining experiences to its customers. With a focus on customer satisfaction and quality service, this restaurant prides itself on creating a welcoming atmosphere where guests feel valued and enjoy every aspect of their visit. The restaurant offers a variety of menu options and caters to different customer needs, including accommodating special requests such as high chairs and special menus for guests with specific dietary requirements. The environment is fast-paced yet friendly, encouraging teamwork and attentive service to ensure a positive dining experience for all patrons.
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Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Basic math skills for handling payments
- Good communication and interpersonal skills
- Physical ability to stand, walk, and move for extended periods
- Ability to handle cash transactions accurately
- Knowledge of health and safety standards in food service
- Ability to manage multiple tasks in a fast-paced environment
Job Qualifications
- Must be able to observe and differentiate between monetary denominations
- Ability to communicate with guests effectively
- Flexible and reliable
- Team player
- Must have sufficient mobility to move and operate in work area
- Must be able to observe and ensure product is prepared and presented to company requirements
- Must meet state, county, or municipal regulations on food handling and health risk concerns
Job Duties
- Greets and welcomes all customers immediately upon arrival and verifies number in their party
- Determines special needs such as high chairs and special menus
- Collects payment from customers in accordance with established cash handling procedures
- Inquires about food and service satisfaction and handles customer complaints and suggestions appropriately
- Seats customers at tables or booths appropriate for their needs and those of the restaurant
- Introduces feature of the day
- Keeps hostess area stocked and clean
- Handles incoming telephone calls and takes to-go orders
- Maintains proper supply of clean menus
- Provides initial beverage suggestions and handles beverage orders and refills
- Assists service personnel in cleaning and setting tables
- Resolves complaints and notifies manager of any issues
- Assists other service personnel as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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