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WKS Restaurant Group logo

Host/Hostess – DEN 6816 Lake Elsinore – Grape (Lake Elsinore, CA)

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
overtime pay
Career development opportunities

Job Description

Our client is a well-established restaurant chain known for its dedication to providing exceptional dining experiences through outstanding customer service and quality food offerings. With multiple locations across various regions, they have built a reputation that emphasizes guest satisfaction and operational excellence. This company fosters a positive work environment where employees are valued team members contributing to the success of each restaurant location. The role being offered is an entry-level position designed to be the first point of contact for customers entering the restaurant. It plays a vital part in shaping the guest experience by warmly greeting guests, managing seating... Show More

Job Requirements

  • High school diploma or equivalent
  • Prior experience in customer service or hospitality preferred
  • Ability to handle cash transactions accurately
  • Strong interpersonal skills
  • Flexibility to work various shifts including weekends and holidays
  • Ability to stand for extended periods
  • Basic knowledge of food safety and hygiene regulations
  • Must be legally permitted to work in the respective state
  • Clean background check

Job Qualifications

  • Excellent communication skills
  • Ability to observe and differentiate between monetary denominations
  • Flexible and reliable
  • Team player
  • Must have sufficient mobility to move and operate in work area
  • Ability to observe and ensure product is prepared and presented to company requirements
  • Must meet state, county, or municipal regulations pertaining to health risk concerns related to food handling

Job Duties

  • Greets and welcomes all customers immediately upon arrival and verifies number in their party
  • Determines special needs such as high chairs and special menus
  • Collects payment from customers in accordance with established cash handling procedures
  • Inquires about food and service satisfaction and handles customer complaints and suggestions appropriately
  • Seats customers at tables or booths appropriate for their needs and those of the restaurant
  • Introduces feature of the day
  • Keeps hostess area stocked and clean including to-go items and bakery products
  • Handles incoming telephone calls immediately and takes to-go orders as appropriate
  • Maintains proper supply of clean menus
  • Supplies customers with initial beverage suggestions and provides beverage orders and refills
  • Assists service personnel in cleaning and setting tables
  • Resolves complaints by notifying the manager of any issues received
  • Assists other service personnel as needed
  • Ensures customer greeting and seating in order following company timing standards
  • Handles guest check transactions properly ensuring register totals balance at the end of the shift

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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