Fish City Grill logo

Fish City Grill

Host/Hostess- Alamo Heights

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $10.75 - $15.00
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Work Schedule

Rotating Shifts
Standard Hours
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Benefits

Paid Time Off
Health Insurance
Dental Insurance
Employee Discounts
Retirement Plan
flexible schedule
Career Development

Job Description

This job opening is at a vibrant neighborhood restaurant known for its friendly atmosphere and dedication to excellent customer service. The restaurant values creating memorable first impressions for every guest, reflecting a community-focused, welcoming environment where quality service is a priority. As a cornerstone of the local dining scene, the establishment emphasizes a servant leadership philosophy that encourages team members to put guests’ satisfaction at the forefront of their interactions. It upholds a high standard of operation, complying with all company policies as well as federal, state, and local laws to maintain a safe, clean, and enjoyable dining experience.
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Job Requirements

  • Must be able to spend 100% of working time standing, walking, and reaching
  • pushing, pulling and lifting objects from a lower to higher position or moving objects horizontally, from position to position
  • maintaining body equilibrium to prevent falling while walking, standing or crouching in narrow, slippery, or erratically moving surfaces
  • climbing and ascending or descending ladders, stairs, and ramps
  • must be able to carry loads greater than 35 pounds frequently
  • must be able to communicate clearly with our customer in the primary language of the restaurant
  • hearing sounds at normal speaking levels with or without correction
  • specific vision abilities include close, distance, color, peripheral, depth perception and the ability to adjust focus

Job Qualifications

  • High school degree or GED preferred
  • good reading, writing, mathematical and communication skills
  • able to interact professionally with other customers and team members
  • able to handle multiple tasks in a fast-paced environment
  • good judgment and decision making abilities

Job Duties

  • Live by a servant leadership philosophy to always serve others first
  • understand and comply with all company policies, procedures, and operating standards
  • understand and comply with all federal, state, and local laws and ordinances
  • provide a first and last impression for our neighborhood joint
  • maintain energy, enthusiasm, passion and pride throughout the shift
  • perform the role of a Host
  • know menu details, drink specials, and chalkboard specials
  • know what credit cards we accept
  • open and hold the door for customers
  • greet customers with a genuine hello, a smile and eye contact
  • manage the seating of the customers
  • monitor wait times
  • guide customers to an appropriate table while maintaining a comfortable pace and proximity to customers following you
  • hand clean menus to customers once they are seated
  • explain the chalkboard specials
  • manage the communication throughout the restaurant
  • provide awesome service to all customers
  • always have a do whatever it takes personality
  • hold doors open for customers
  • pull out chairs for female customers
  • accommodate and meet special needs of customers such as senior citizens, large parties, business meetings
  • perform secondary responsibilities
  • assist busser by clearing and/or wiping tables
  • assist servers by refilling beverages
  • assist bartenders by handling carry out orders
  • complete assigned opening, ongoing, and closing sidework
  • maintain a safe, sanitary, and secure environment at all times
  • notify a manager of all customer complaints
  • remain calm at all times
  • perform any other tasks or duties as assigned by a manager

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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