Potomac Family Dining Group logo

Host/Hostess

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $11.50 - $16.00
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Work Schedule

Rotating Shifts
Day Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
team-oriented culture
Training and development opportunities
flexible scheduling
career advancement

Job Description

Potomac Family Dining Group is a well-established restaurant company renowned for delivering exceptional dining experiences across its Applebee's brand locations. Applebee's is a popular casual dining restaurant chain that offers a warm, welcoming environment where guests can enjoy a variety of made-to-order meals and beverages. The company is committed to providing excellent customer service, maintaining high-quality standards, and creating a friendly atmosphere that keeps guests returning. With a strong focus on teamwork, community, and continuous improvement, Potomac Family Dining Group supports its employees by fostering a positive work environment. This position is a frontline role within the restaurant, central to... Show More

Job Requirements

  • 16+ years old
  • reliable transportation required
  • ability to stand and exert mobility for up to four hours
  • ability to lift and carry objects weighing up to 25 pounds
  • ability to reach, bend, stoop, and kneel
  • ability to wipe tables, seats, and pick up debris
  • ability to speak clearly and listen attentively
  • ability to manage fast-paced work environment
  • ability to follow instructions
  • physically able to transport plates, glasses, baskets, and high chairs
  • friendly and engaging demeanor

Job Qualifications

  • Friendly and engaging demeanor
  • prior work experience preferred
  • reading, writing, and verbal communication skills required
  • bi-lingual experience a plus
  • ability to build relationships
  • ability to be a team player
  • ability to follow manager instructions and guidance
  • ability to communicate and behave professionally at all times

Job Duties

  • Greets and seats all guests in a friendly manner
  • assists in maintaining the overall guest flow
  • ensures seating service is rotated among server area assignments
  • opens doors for arriving and departing guests
  • remains visible in the front of house and faces the main entrance
  • occasionally delivers food and drinks to guests when extra assistance is needed
  • interacts verbally with all guests creating a friendly and upbeat environment
  • completes assigned opening and closing side work
  • participates in clearing and resetting dining room tables using team delivery
  • observes guests, responds to requests, and anticipates guests' needs
  • maintains a clean and organized work area
  • explains and demonstrates usage of tabletop electronic devices to guests
  • drives sales with suggestive selling
  • accommodates special needs such as booster chairs and high chairs
  • manages the waitlist when the restaurant is busy
  • may serve guests in Carside To-Go or server roles occasionally
  • fills out feature sheets
  • assists in front of house maintenance including restroom upkeep, light cleaning, wiping windows, sani-bucket rotation, setting up expo line, emptying trash, rolling silverware, and maintaining curb appeal

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location