Samurai

Host/Hostess

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $19.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Short term disability insurance
401(k) Plan
employee dining discounts
Paid sick time
Paid Time Off
Employee assistance program
Commuter Benefits
dependent care benefits

Job Description

THE ONE GROUP Hospitality, a global leader in vibe dining, operates a collection of upscale restaurants and nightlife venues known for delivering exceptional guest experiences in vibrant settings. With a commitment to innovation, excellence, and creating memorable moments, THE ONE GROUP is a recognized name in the hospitality industry, offering opportunities for growth and professional development. The company fosters a collaborative work environment that values creativity, inclusivity, and high standards of customer service. Employees benefit from comprehensive support and resources, enabling them to thrive in their roles and contribute actively to the brand's dynamic culture.

As a Host ... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in hospitality or customer service preferred
  • Availability to work nights, weekends, and holidays
  • Ability to stand for extended periods and lift trays
  • Strong communication and interpersonal skills
  • Familiarity with reservation systems such as OpenTable preferred

Job Qualifications

  • Outgoing and engaging personality with a passion for hospitality
  • Strong multi-tasking and organizational skills in a fast-paced setting
  • Ability to stand for long periods of time and lift trays when needed
  • Experience with OpenTable or similar reservation systems preferred
  • Ability to work nights, weekends, and holidays
  • Previous host or hospitality experience in a high-volume restaurant preferred

Job Duties

  • Warmly greet and welcome guests upon arrival, ensuring a positive first impression
  • Manage OpenTable reservations and coordinate seating to optimize service flow
  • Assist guests with special seating requests whenever possible
  • Communicate table availability and wait times to guests in a professional manner
  • Provide menus and introduce guests to their server upon seating
  • Maintain a clean and organized host stand and menu area
  • Answer incoming phone calls, provide information, and handle reservation inquiries
  • Assist with concierge outreach and brand representation at off-site events
  • Monitor the dining area, update the Maître D/Lead Host on table status, and help coordinate seating rotation
  • Thank guests as they leave and invite them to return for another unforgettable experience
  • Assist fellow team members with bussing tables, running food, or supporting service as needed
  • Adhere to health and sanitation regulations and uphold THE ONE GROUP's high hospitality standards
  • Always represent THE ONE GROUP professionally, this includes maintaining an elevated appearance and being comfortable in heels (if applicable)
  • Other duties as assigned by management

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.