Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $11.00 - $16.00
Work Schedule
Flexible
Benefits
competitive hourly wage
Tip pool
Health Insurance
Dental Insurance
Vision Insurance
Paid vacation
Opportunities for advancement
Job Description
The Jalapeno Tree is a well-established Mexican restaurant known for delivering Crazy Good Mexican Food in a family-friendly atmosphere. Founded on the principles of high-quality ingredients, exceptional guest experiences, and exemplary service, Jalapeno Tree has built a loyal customer base by combining authentic flavors with a welcoming environment. The restaurant takes pride in its vibrant and lively atmosphere, making it a favored destination for families, friends, and food enthusiasts alike who want to enjoy a memorable dining experience. With a commitment to community and quality, Jalapeno Tree not only offers delicious meals but also fosters a positive workplace culture where... Show More
Job Requirements
- High school diploma or equivalent
- Ability to greet guests warmly and professionally
- Excellent communication skills
- Ability to manage waitlists and seating charts
- Experience with multitasking in a busy environment
- Basic computer proficiency
- Ability to work flexible hours including evenings and weekends
Job Qualifications
- High school diploma or equivalent
- Previous experience in a host or hostess role preferred
- Excellent communication and interpersonal skills
- Ability to multitask and manage time effectively
- Strong organizational skills
- Friendly and approachable demeanor
- Ability to work in a fast-paced environment
- Basic computer skills for managing seating charts and taking orders
Job Duties
- Warmly welcome guests as they arrive, creating a positive first impression
- Escort guests to their tables and provide menus
- Answer incoming phone calls
- take and fill to-go and curbside orders
- clean, organize and stock menus
- and perform other assigned side work
- Track table status and manage the seating chart, to ensure efficient and balanced table assignments
- Coordinate with servers and bussers to optimize table turnover and minimize wait times
- Take names and phone numbers for the waiting list and quote accurate wait times to guests when tables are not immediately available
- Clearly communicate wait times and manage guest expectations
- Provide updates as needed and ensure guests are informed of any changes
- Address guest inquiries and concerns promptly and professionally
- Provide information about the menu and specials as needed
- Maintain a clean and organized host/hostess station
- Ensure that the waiting area and entrance are tidy and welcoming
- Collaborate with servers and kitchen staff to ensure smooth operations
- Relay any special requests or issues to the appropriate team members
- Handle guest complaints or issues with empathy and efficiency, escalating to management if necessary
Job Qualifications
Experience
Entry Level (1-2 years)