Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $23.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Pre-tax commuter benefits
Employee assistance program
Pet Insurance Discounts
Family meal provided
Job Description
Bastion Hospitality LLC is a respected leader in the hospitality industry, known for its unwavering commitment to providing exceptional service and fostering an environment where both employees and guests feel valued. As a company dedicated to excellence, Bastion Hospitality’s core mission revolves around operating a financially responsible organization while maintaining a culture that feels rewarding and fulfilling for its team members. Central to their philosophy are the values of respect, empowerment, pride, mentorship, and embracing challenges with enthusiasm. These guiding principles ensure that every interaction, whether with guests, partners, or colleagues, upholds the highest standards of hospitality and professionalism.
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Job Requirements
- high school diploma or equivalent
- 1-3 years experience in reservations or host roles within fine dining or similar establishments
- excellent communication and interpersonal skills
- ability to work flexible hours including nights, weekends and holidays
- knowledge of reservation management systems is highly preferred
- ability to maintain confidentiality and professionalism at all times
- passion for hospitality and guest service excellence
Job Qualifications
- 1-3 years of reservations or host experience in fine dining restaurants or establishments of similar caliber
- organized and motivating with excellent communication skills
- personable and able to work a flexible schedule including nights, weekends, and holidays
- working knowledge of reservation management systems preferred
- passionate about hospitality as a career and profession
Job Duties
- greet guests in a warm, friendly and sincere manner
- provide a warm welcome and a fond farewell upon departure
- answers phone calls and guest inquiries
- has full knowledge of the floor plan and seating charts
- manage the day to day reservations, walk-in and cancellations/no-show in the reservation system
- seat guests in accordance to their preferences and under the direction of the manager on duty
- responsible for the overall presentation, cleanliness and organization of the assigned guest service areas, such as the coat check, bathrooms, and other guest spaces
- guides guest to assigned table and ensure their satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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