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Zuma

Host/Hostess

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $20.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

World-class training
global opportunities
health benefits
family meals
rewards and recognition
staff discount

Job Description

Zuma is a globally recognized contemporary Japanese restaurant collection, inspired by the dynamic Izakaya dining style. With venues located in North America's most iconic cities such as Miami, New York, Las Vegas, and Boston, Zuma has established itself as a leader in the hospitality industry by delivering exceptional dining experiences and setting new standards for excellence. Each venue is renowned for its vibrant atmosphere and commitment to culinary mastery, making Zuma a prominent name among food enthusiasts and hospitality professionals alike. Proudly part of the Azumi collection, Zuma offers a unique blend of tradition and innovation, combining authentic Japanese flavors... Show More

Job Requirements

  • high school diploma or equivalent
  • previous experience in a host or receptionist role in a luxury restaurant setting
  • excellent communication and interpersonal skills
  • ability to remain calm and professional in a fast-paced environment
  • proficiency with reservation and waitlist management systems
  • availability to work flexible shifts including evenings weekends and holidays
  • strong organizational and multitasking abilities
  • friendly and approachable demeanor

Job Qualifications

  • a genuine love for culinary experiences and a passion for Japanese cuisine
  • proven experience as host or a similar role in a luxury high-volume restaurant
  • a natural team player who is at home working in sync with a large team
  • naturally friendly customer-oriented and skilled at creating memorable dining experiences
  • experience working with SevenRooms or other reservation systems preferred
  • ability to work flexible hours including evenings weekends and holidays as required

Job Duties

  • welcome guests upon arrival with a friendly greeting and escort them to their designated table ensuring a positive first impression
  • assist in managing the waitlist and seating chart optimizing table turnover and accommodating guest preferences in the absence of the Maitre D or Reception Manager
  • provide accurate wait time estimates and manage guest expectations during peak dining hours
  • handle phone calls and inquiries for guests with to-go orders where applicable special requests and provide general information about the restaurant
  • maintain a tidy and organized host stand area including menus reservation books and guest amenities
  • assist with various tasks as needed including seating guests in the bar area helping with coat check and directing guests to restrooms

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.