Potomac Family Dining Group logo

Host/Hostess

Job Overview

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Employment Type

Hourly
Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $10.00 - $15.00
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Work Schedule

Standard Hours
Flexible
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Benefits

Flexible Schedule
Employee Discounts
team environment
Opportunity for advancement
training provided

Job Description

Potomac Family Dining Group is a well-established hospitality company known for its commitment to delivering exceptional dining experiences through its various restaurant brands, including Applebee's. As part of a larger community of family-friendly dining establishments, the group emphasizes customer satisfaction, quality service, and a welcoming environment. Each restaurant under the Potomac Family Dining Group umbrella adheres to high standards of hospitality and guest engagement, ensuring that every visit is memorable and enjoyable for patrons of all ages. The company fosters a supportive work culture that values teamwork, professionalism, and continuous development opportunities for its employees. With a focus on creating... Show More

Job Requirements

  • 16+ years old
  • Friendly and engaging demeanor
  • Prior work experience preferred
  • Reading, writing, and verbal communication skills required
  • Reliable transportation required
  • Ability to build relationships
  • Ability to be a team player
  • Ability to follow manager instructions and guidance
  • Ability to communicate and behave professionally at all times

Job Qualifications

  • Friendly and engaging demeanor
  • Prior work experience preferred
  • Reading, writing, and verbal communication skills required
  • Bi-lingual experience a plus
  • Reliable transportation required
  • Ability to build relationships
  • Ability to be a team player
  • Ability to follow manager instructions and guidance
  • Ability to communicate and behave professionally at all times

Job Duties

  • Greets and seats all guests in a friendly manner
  • Assists in maintaining the overall guest flow of the restaurant
  • Ensures seating service is rotated among server area assignments whenever possible
  • Opens doors for arriving and departing guests
  • Remains visible in the front of house and forward facing the main entrance
  • Occasionally delivers food and drinks to guests when extra assistance is needed
  • Interacts verbally with all guests creating a friendly and upbeat environment
  • Completes assigned opening and closing side work as scheduled
  • Participates in the clearing and resetting of the dining room tables using Applebee's team delivery system
  • Observes guests, responds to requests, and anticipates guests' needs
  • Maintains a clean and organized work area
  • Explains and demonstrates usage of Tabletop Electronic Devices to guests
  • Drives sales with suggestive selling techniques
  • Accommodates any special needs of guests such as booster chairs and high chairs
  • Manages the waitlist when the restaurant is busy
  • Occasionally serves guests in a Carside To-Go or Server Assistant role
  • Fills out feature sheets accurately
  • Assists in general front of house maintenance including restrooms, light cleaning such as dusting, wiping windows, sani-bucket rotation, setting up the expo line, emptying trash, rolling silverware, and maintaining restaurant curb appeal

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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please contact the employer.