Potomac Family Dining Group logo

Host/Hostess

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $10.00 - $14.00
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Work Schedule

Flexible
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Flexible Schedule
Retirement Plan
Training and Development

Job Description

Potomac Family Dining Group operates as a franchisee of Applebee's Neighborhood Grill & Bar, a popular chain of casual dining restaurants known for delivering a friendly, welcoming experience and a broad menu selection featuring American classics. As a part of this group, the restaurant aims to create memorable dining experiences by focusing on excellent customer service, quality food, and a family-friendly atmosphere. The establishment prides itself on maintaining high brand standards set by Applebee's, emphasizing teamwork, hospitality, and community involvement. Working with Potomac Family Dining Group means joining a reputable organization that values its employees and fosters a supportive work... Show More

Job Requirements

  • 16+ years old
  • Prior work experience preferred
  • Reading, writing, and verbal communication skills required
  • Reliable transportation required
  • Ability to build relationships
  • Ability to be a team player
  • Ability to follow manager instructions and guidance
  • Ability to communicate and behave professionally at all times

Job Qualifications

  • Friendly and engaging demeanor
  • Prior work experience preferred
  • Reading, writing, and verbal communication skills required
  • Bi-lingual experience a plus
  • Ability to build relationships
  • Ability to be a team player
  • Ability to follow manager instructions and guidance
  • Ability to communicate and behave professionally at all times

Job Duties

  • Greets and seats all guests in a friendly manner
  • Assists in maintaining the overall guest flow of the restaurant
  • Ensures seating service is rotated among server area assignments whenever possible
  • Opens doors for arriving and departing guests
  • Remains visible in the front of house and faces the main entrance
  • Occasionally delivers food and drinks to guests when extra assistance is needed
  • Interacts verbally with all guests creating a friendly and upbeat environment
  • Completes assigned opening and closing side work as scheduled
  • Participates in the clearing and resetting of the dining room tables using Applebee’s team delivery procedures
  • Observes guests, responds to requests, and anticipates guests’ needs
  • Maintains a clean and organized work area
  • Explains and demonstrates usage of Tabletop Electronic Devices to guests
  • Drives sales with suggestive selling
  • Accommodates any special needs of guests such as booster chairs, high chairs, or special seating
  • Manages the waitlist when the restaurant is busy
  • Occasionally serves guests in Carside To-Go or Server roles
  • Fills out feature sheets as required
  • Assists in general Front of House maintenance functions including maintaining restrooms, light cleaning such as dusting light fixtures, furniture, woodwork, and artifacts, washing and wiping windows, sani-bucket rotation, setting up the expo line, emptying trash, rolling silverware, and maintaining restaurant curb appeal

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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please contact the employer.