Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $11.00 - $16.00
Work Schedule
Flexible
Day Shifts
Benefits
Flexible Schedule
Employee Discounts
Training and development opportunities
Supportive team environment
Opportunity for advancement
employee recognition programs
Paid Time Off
Job Description
Potomac Family Dining Group, operating under the renowned Applebee's brand, is a leader in the casual dining restaurant industry. Known for its welcoming atmosphere and commitment to excellent guest service, it has established itself as a trusted destination for families and individuals seeking a friendly dining experience coupled with delicious food and attentive service. Applebee's offers a variety of menu options catering to diverse tastes, all served in a warm, inviting environment that emphasizes community and comfort. The company prides itself on upholding high standards for customer service, aligning with its brand promise to deliver a memorable dining experience for... Show More
Job Requirements
- 16+ years old
- Prior work experience preferred
- Reading, writing, and verbal communication skills required
- Reliable transportation required
- Ability to build relationships
- Ability to be a team player
- Ability to follow manager instructions and guidance
- Ability to communicate and behave professionally at all times
Job Qualifications
- Friendly and engaging demeanor
- Prior work experience preferred
- Reading, writing, and verbal communication skills required
- Bi-lingual experience a plus
- Ability to build relationships
- Ability to be a team player
- Ability to follow manager instructions and guidance
- Ability to communicate and behave professionally at all times
Job Duties
- Greets and seats all guests in a friendly manner
- Assists in maintaining the overall guest flow of the restaurant
- Ensures seating service is rotated among server area assignments whenever possible
- Opens doors for arriving and departing guests
- Remains visible in the front of house and forward facing the main entrance
- Occasionally delivers food and drinks to guests when extra assistance is needed
- Interacts verbally with all guests creating a friendly and upbeat environment
- Completes assigned opening and closing side work as required
- Participates in the clearing and resetting of the dining room tables using Applebee's team delivery process
- Observes guests, responds to requests, and anticipates guests' needs
- Maintains a clean and organized work area
- Explains and demonstrates usage of Tabletop Electronic Devices to guests
- Drives sales with suggestive selling techniques
- Accommodates any special needs of guests such as booster chairs or high chairs
- Manages the waitlist when the restaurant is busy
- May occasionally be scheduled to serve guests in a Carside To-Go or Server role
- Fills out feature and promotion sheets as required
- Assists in general Front of House maintenance functions including maintaining restrooms, light cleaning such as dusting, washing and wiping windows, sani-bucket rotation, setting up the expo line, emptying trash, rolling silverware, and maintaining restaurant curb appeal
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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