Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $15.00
Work Schedule
Standard Hours
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
employee discount
Training and Development
employee recognition
flexible scheduling
team environment
Job Description
Potomac Family Dining Group is a reputable hospitality company that operates a variety of family-friendly dining establishments, including well-known franchises such as Applebee's. The group is dedicated to providing exceptional dining experiences to guests by maintaining high standards of customer service and restaurant operations. Applebee's, one of the flagship brands under the Potomac Family Dining Group umbrella, is recognized for its casual dining atmosphere, a diverse menu featuring American classics, and a commitment to community engagement and hospitality. The company's culture emphasizes teamwork, respect, and continuous training to ensure every guest feels welcomed and valued during their visit.
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Job Requirements
- 16 plus years old
- Friendly and engaging demeanor
- Prior work experience preferred
- Reading, writing, and verbal communication skills required
- Bi-lingual experience a plus
- Reliable transportation required
- Ability to build relationships
- Ability to be a team player
- Ability to follow manager instructions and guidance
- Ability to communicate and behave professionally at all times
Job Qualifications
- Friendly and engaging demeanor
- Reading, writing, and verbal communication skills required
- Bi-lingual experience a plus
- Prior work experience preferred
- Ability to build relationships
- Ability to be a team player
- Ability to follow manager instructions and guidance
- Ability to communicate and behave professionally at all times
Job Duties
- Greets and seats all guests in a friendly
- Assists in maintaining the overall guest flow of the dining area
- Ensures seating service is rotated among server area assignments whenever possible
- Opens doors for arriving and departing guests
- Remains visible in the front of house and facing the main entrance
- Occasionally delivers food and drinks to guests when extra assistance is needed
- Interacts verbally with all guests creating a friendly and upbeat environment
- Completes assigned opening and closing side work as scheduled
- Participates in the clearing and resetting of the dining room tables using Applebee's team delivery method
- Observes guests, responds to requests, and anticipates guests' needs
- Maintains a clean and organized work area
- Explains and demonstrates usage of Tabletop Electronic Devices to guests
- Drives sales with suggestive selling
- Accommodates any special needs of guests such as booster chairs or high chairs
- Manages the waitlist when the restaurant is busy
- Occasionally serves guests in Carside To-Go or server roles as scheduled
- Fills out feature reports
- Assists in general front of house maintenance functions including maintaining restrooms, light cleaning such as dusting light fixtures/furniture/woodwork/artifacts, washing or wiping windows, sani-bucket rotation, setting up the expo line, emptying trash, rolling silverware, and maintaining restaurant curb appeal
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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