Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $25.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
Free lunch
uniform provided
Job Description
The Gwen is a distinguished luxury hotel rooted in the rich history and heritage of downtown Chicago from the 1930s. Chicago, during its centennial celebration in 1933, was a vibrant hub marked by the energy of speakeasies and the rising influence of organized crime. The Gwen captures the essence of that golden era through its historic facade, famously created in 1928 by the sculptress Gwen Lux, one of the few female artisans making a mark in the male-dominated design scene of that time. This connection to a significant period in Chicago's history makes the Gwen more than just a hotel;... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in a customer service or hospitality role preferred
- Ability to stand and walk for extended periods
- Strong interpersonal and communication skills
- Availability to work flexible hours including nights, weekends, and holidays
- Ability to handle stressful situations with professionalism
- Willingness to comply with the company’s attendance and uniform policies
Job Qualifications
- Ability to comprehend guest requests, memos, reservations, promotional materials, event orders and similar written materials
- Ability to remember, recite and promote the variety of menu items
- Ability to move throughout a crowded room to seat guests with or without reasonable accommodation
- Ability to effectively deal with customer complaints and concerns in a friendly and positive manner
- Ability to establish and maintain effective working relationships with associates, customers, and patrons
- Effective verbal and written communication skills
- Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc
Job Duties
- Meet and greet guests as they arrive, offer choice of seating, then escort them to their table and present menu
- Read, maintain, and make daily entries in the logbook to coordinate communication between shifts and management
- Maintain proper set-up of dining room
- Receive records and make any necessary arrangements for reservations and special functions in the restaurant
- Comply with attendance rules and be available to work on a regular basis
- Perform any other job-related duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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