Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $14.00
Work Schedule
Flexible
Day Shifts
Benefits
50% dining privilege
fast-paced fun environment
Open-door communication
Ability to advance your career
health benefits
Job Description
Miller's Ale House is a well-established casual dining restaurant chain known for offering a vibrant and welcoming atmosphere where guests enjoy a combination of great food, refreshing beverages, and excellent service. With numerous locations across the United States, Miller's Ale House prides itself on being a community-focused establishment that values integrity, commitment, and the unique qualities each team member brings to the table. The restaurant offers a lively environment where staff and guests alike experience a fun, fast-paced setting complemented by a strong emphasis on open communication and teamwork.
Working at Miller's Ale House means becoming part o... Show More
Working at Miller's Ale House means becoming part o... Show More
Job Requirements
- Showcases a warm, upbeat, and energetic demeanor to guests
- Arrives to work on time as scheduled and ready to work
- Follows Miller's Ale House policies in all respects including time recording requirements such as clocking in and out
- Greets guests in a warm and friendly manner while acknowledging all guests within five feet
- Seats guests based on their seating preference when possible
- Rotates seating with different servers to ensure even workloads and prompt service
- Provides departing guests with a warm salutation thanking them and inviting them to return
- Supports service team members in bussing dishes, sanitizing, and resetting tables as needed
- Supports other front of house team members to ensure all guest requests are fulfilled promptly
- Manages guest placement within the entrance area to enhance experience and ensure safety
- Provides accurate wait times and recommends waiting options
- Answers incoming restaurant calls in a friendly, professional manner
- Maintains a neat and organized workstation and entrance area
- Completes tasks on the host opening and closing sidework charts
- Ensures restrooms are clean, tidy, and stocked
- Communicates with team members and management to keep others informed
- Ensures side work completion and stations are properly stocked
- Notifies management immediately of potential issues with guests, team members, or long wait times
- Washes hands every 20 minutes throughout shift
- Maintains clean and sanitized work areas
- Works with team members to enforce safety and sanitation protocols
- Supports other front-of-house functions recognizing impact on guest experience
- Exhibits friendly disposition and attentiveness
- Positively communicates with team and management
- Possesses strong communication skills
- Ability to multitask and work in a fast-paced environment
- Willingness to complete all tasks to ensure exceptional guest experiences
- Basic reading and handwriting skills
- Ability to operate seating software
- Minimum 18 years of age
- Sets up team members for success at shift change
- Remains standing and walking for extended periods
- Able to reach, bend, squat, lift up to 20 lbs
- Able to work with varying noise levels
- Able to frequently communicate in a fast-paced, high-stress environment
Job Qualifications
- Basic reading and handwriting skills with the ability to operate the restaurant's front door seating software
- Exhibits friendly disposition and attentiveness to guests
- Possesses strong communication skills and ability to work alone and with a team
- Ability to multitask and work in a fast-paced environment
- Willingness to complete all tasks to ensure exceptional guest experiences
- Must be a minimum of 18 years of age unless otherwise dictated by state law
Job Duties
- Showcases a warm, upbeat, and energetic demeanor to guests
- Arrives to work on time as scheduled and ready to work
- Greets guests in a warm and friendly manner while acknowledging all guests within five feet
- Seats guests based on their seating preference when possible
- Rotates seating with different servers to ensure even workloads and prompt service
- Provides departing guests with a warm salutation thanking them and inviting them to return
- Supports service team members in bussing dishes, sanitizing, and resetting tables as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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