Potomac Family Dining Group logo

Host/Hostess

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $11.00 - $15.00
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Work Schedule

Flexible
Day Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Flexible Schedule
Training and Development
Employee assistance program
meal benefits

Job Description

Potomac Family Dining Group is a respected hospitality organization that operates the Applebee's restaurant brand, known for its commitment to delivering an exceptional casual dining experience to its guests. Applebee's is a well-established chain of restaurants catering to families, friends, and individuals seeking a welcoming atmosphere, quality food, and attentive service. The group prides itself on fostering team-oriented environments where employees can grow professionally while contributing to providing memorable dining experiences. The company emphasizes brand standards that uphold hospitality, guest satisfaction, and operational excellence at all its locations.

The position of Host/Hostess at Applebee's under Potomac Family Di... Show More

Job Requirements

  • 16+ years old
  • Reliable transportation required
  • Ability to be a team player
  • Ability to follow manager instructions and guidance
  • Ability to communicate and behave professionally
  • Ability to build relationships

Job Qualifications

  • Friendly and engaging demeanor
  • Prior work experience preferred
  • Reading, writing, and verbal communication skills required
  • Bi-lingual experience a plus
  • Ability to build relationships
  • Ability to be a team player
  • Ability to follow manager instructions and guidance
  • Ability to communicate and behave professionally at all times

Job Duties

  • Greets and seats all guests in a friendly manner
  • Assists in maintaining the overall guest flow of the dining area
  • Ensures seating service is rotated among server area assignments whenever possible
  • Opens doors for arriving and departing guests
  • Remains visible in the front of house and facing the main entrance
  • Occasionally delivers food and drinks to guests when extra assistance is needed
  • Interacts verbally with all guests creating a friendly and upbeat atmosphere
  • Completes assigned opening and closing side work as required
  • Participates in clearing and resetting dining room tables using Applebee's team delivery method
  • Observes guests, responds to requests, and anticipates guests' needs
  • Maintains a clean and organized work environment
  • Explains and demonstrates usage of Tabletop Electronic Devices to guests
  • Drives sales with suggestive selling
  • Accommodates any special needs of guests such as booster chairs and high chairs
  • Manages the waitlist when the restaurant is busy
  • Occasionally serves guests in Carside To-Go or Server roles as scheduled
  • Fills out feature sheets
  • Assists in general front of house maintenance including maintaining restrooms, light cleaning, washing windows, sani-bucket rotation, setting up the expo line, emptying trash, rolling silverware, and maintaining restaurant curb appeal

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.