
Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $15.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Training and Development
Retirement Plan
Job Description
Potomac Family Dining Group operates a collection of well-established and beloved restaurant brands, including Applebee's, known for delivering a casual dining experience that emphasizes quality food, welcoming ambiance, and excellent customer service. As a significant player in the hospitality industry, Potomac Family Dining Group prides itself on its commitment to guest satisfaction, community involvement, and maintaining high standards of operation across all its locations. Applebee's, a flagship brand within this group, is a casual dining restaurant chain famous for its approachable menu and friendly atmosphere that appeals to families, friends, and individuals seeking an enjoyable dining experience. Being part of... Show More
Job Requirements
- 16 plus years old
- reliable transportation required
- ability to wipe down table tops, table legs, pick up debris, and wipe down booth seats
- ability to transport plates, glasses, and baskets multiple times per shift
- mobility required during entire shift
- ability to stand and exert fast-paced mobility for up to four hours
- good sense of balance with ability to reach, bend, stoop, and kneel
- frequently lift and bus pans and trays often weighing up to 25 pounds
- ability to speak clearly and listen attentively to guests and staff
- able to carry objects such as high chairs weighing up to 15 pounds
- ability to follow safety and cleanliness standards
- able to perform in fast-paced, loud, and sometimes wet environments
Job Qualifications
- Friendly and engaging demeanor
- prior work experience preferred
- reading, writing, and verbal communication skills required
- bi-lingual experience a plus
- ability to build relationships
- ability to be a team player
- ability to follow manager instructions and guidance
- ability to communicate and behave professionally at all times
Job Duties
- Greets and seats all guests in a friendly manner
- assists in maintaining the overall guest flow of the restaurant
- ensures seating service is rotated among server area assignments whenever possible
- opens doors for arriving and departing guests
- remains visible in the front of house and forward facing the main entrance
- occasionally delivers food and drinks to guests when extra assistance is needed
- interacts verbally with all guests creating a friendly and upbeat environment
- completes assigned opening and closing side work as scheduled
- participates in the clearing and resetting of the dining room tables using Applebee's team delivery system
- observes guests, responds to requests, and anticipates guest needs
- maintains a clean and organized work area
- explains and demonstrates usage of Tabletop Electronic Devices to guests
- drives sales with suggestive selling techniques
- accommodates any special needs of guests such as booster chairs and high chairs
- manages the waitlist when the restaurant is busy
- may occasionally be scheduled to serve guests in a Carside To-Go or Server capacity
- fills out feature spot sheets accurately
- assists in general front of house maintenance including maintaining restrooms, light cleaning such as dusting fixtures and furniture, washing or wiping windows, sani-bucket rotation, setting up the expo line, emptying trash, rolling silverware, and maintaining restaurant curb appeal
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location

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