Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $14.00
Work Schedule
Flexible
Day Shifts
Benefits
Flexible Schedule
Employee Discounts
training programs
Career advancement opportunities
Team-oriented environment
supportive management
employee recognition programs
Job Description
Potomac Family Dining Group is a leading restaurant management company known for its dedication to creating memorable dining experiences. Among its portfolio, Applebee's stands out as a beloved casual dining restaurant brand recognized nationwide for serving crowd-pleasing American dishes in a friendly and welcoming environment. The company is committed to upholding high standards of guest service, quality, and hospitality, making it an excellent place for those who are passionate about customer service and hospitality. The work environment is fast-paced and team-oriented, offering employees a chance to grow and develop valuable skills in the restaurant industry. As part of the Potomac... Show More
Job Requirements
- Minimum age 16 years
- Friendly and engaging demeanor
- Prior work experience preferred
- Reading, writing, and verbal communication skills required
- Bilingual experience a plus
- Reliable transportation required
- Ability to build relationships
- Ability to be a team player
- Ability to follow manager instructions and guidance
- Ability to communicate and behave professionally at all times
Job Qualifications
- Friendly and engaging demeanor
- Effective reading, writing, and verbal communication skills
- Ability to build relationships and work as a team player
- Ability to follow manager instructions and guidance
- Professional communication and behavior at all times
- Prior work experience preferred
- Bilingual experience a plus
Job Duties
- Greets and seats all guests in a friendly manner
- Assists in maintaining the overall guest flow of the restaurant
- Ensures seating service is rotated among server area assignments whenever possible
- Opens doors for arriving and departing guests
- Remains visible in the front of house and forward facing the main entrance
- Occasionally delivers food and drinks to guests when extra assistance is needed
- Interacts verbally with all guests creating a friendly and upbeat environment
- Completes assigned opening and closing side work as required
- Participates in the clearing and resetting of the dining room tables using Applebee's team delivery method
- Observes guests, responds to requests, and anticipates guests’ needs
- Maintains a clean and organized work area
- Explains and demonstrates usage of tabletop electronic devices to guests
- Drives sales with suggestive selling techniques
- Accommodates any special needs of guests such as booster chairs, high chairs, and accessibility requirements
- Manages the waitlist when the restaurant is busy
- Occasionally serves guests in Carside To-Go or Server Assistant roles
- Fills out feature sheets as required
- Assists in general front of house maintenance functions including maintaining restrooms, light cleaning, washing or wiping windows, sani-bucket rotation, setting up the expo line, emptying trash, rolling silverware, and maintaining restaurant curb appeal
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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