Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $16.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Competitive wages
Health Insurance
401K matching program
Travel Discounts
Hotel Room Discounts
Free Meals
Free parking
Job Description
The Westin Jackson, located in the vibrant heart of Mississippi’s capital city, proudly offers guests a unique blend of inspiration and wellness. Situated in downtown Jackson, MS, this distinguished hotel is ideally positioned within walking distance to some of the city's main attractions including the Mississippi Museum of Art, the Federal Courthouse, the Planetarium, and the historic Thalia Mara Hall, renowned for its music and arts performances. Its convenient location also places The Westin Jackson close to the Jackson Convention Complex and the Mississippi Coliseum, making it a preferred choice for both business and leisure travelers seeking comfort, convenience, and... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in hospitality or customer service preferred
- Ability to stand and walk for extended periods
- Must be able to work flexible hours including evenings, weekends and holidays
- Must have reliable transportation to and from work
- Ability to maintain a professional demeanor under pressure
Job Qualifications
- Ability to communicate in English
- Self-starting personality with an even disposition
- Always maintain a professional appearance and manner
- Can communicate well with guests
- Must be willing to pitch in and help co-workers with their job duties and be a team player
- Ability to comprehend guest requests, memos, reservations, promotional materials, event orders and similar written materials
- Ability to remember, recite and promote the variety of menu items
- Ability to move throughout a crowded room to seat guests
- Ability to effectively deal with customer complaints and concerns in a friendly and positive manner
- Ability to establish and maintain effective working relationships with associates, customers and patrons
Job Duties
- Meet and greet guests as they arrive, offer a choice of seating, then escort them to their table and present menu
- Read, maintain and make daily entries in the logbook to coordinate communication between shifts and management
- Maintain proper set-up of dining room
- Receive records and make any necessary arrangements for reservations and special functions in the restaurant
- Comply with attendance rules and be available to work on a regular basis
- Perform any other job-related duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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