Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.50 - $25.05
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Flexible Schedule
Training and Development
Job Description
HMSHost is a leading food and beverage service provider specializing in airport dining experiences, operating at Chicago O'Hare International Airport. HMSHost is recognized for delivering exceptional hospitality services across a diverse range of restaurants and food outlets within the airport environment, catering to millions of travelers annually. The company emphasizes quality service, customer satisfaction, and efficient operations in high-traffic, fast-paced locations such as Chicago O'Hare, one of the busiest airports in the world. This role is located at 10000 West O'Hare Avenue, Chicago, Illinois, 60666, within the Chicago Airport F&B sector.
The Host/Hostess position at HMSHost is a vital front-... Show More
The Host/Hostess position at HMSHost is a vital front-... Show More
Job Requirements
- High school diploma or equivalent
- Customer service experience preferred
- Cash handling experience preferred
- Ability to stand, bend, and twist for extended periods
- Ability to communicate effectively in English
- Ability to read and understand instructions and policy documents
- Must be able to work in a fast-paced environment
- Willingness to perform multiple tasks as needed
Job Qualifications
- High school diploma or equivalent
- Previous customer service experience preferred
- Experience handling cash transactions preferred
- Excellent organization and interpersonal skills
- Ability to read and interpret restaurant seating charts
- Friendly, enthusiastic, and outgoing personality
- Ability to communicate clearly with customers and coworkers
- Ability to work effectively in a team environment
Job Duties
- Greet guests and seat them at appropriate tables following HMSHost customer service standards
- Record customer reservations or seating times accurately
- Maintain and update restaurant seating charts
- Prepare and maintain dining room areas before service
- Assist in maintaining stock of silverware and other dining supplies
- Provide menu and beverage information to guests
- Oversee delivery and servicing of food and beverages
- Liaise between kitchen and floor staff to ensure guest satisfaction
- Perform cashier and bus person duties as required
- Follow cash handling policies and maintain security of cash
- Refill water and coffee and remove service items and condiments
- Roll silverware, expedite food orders, wash dishes, prepare food for To-go areas, and clean table condiments during downtime
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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