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Host/Hostess

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $17.00
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Work Schedule

Flexible
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan
Life insurance
Tuition Reimbursement
Employee assistance program
Training opportunities
Referral Bonus

Job Description

Market Street Grill, operated by HMSHost, is a renowned restaurant located within Salt Lake City International Airport, specifically at Concourse A, 776 North Terminal Drive, Salt Lake City, UT 84122. HMSHost is an established leader in providing exceptional food and beverage services in high-traffic transportation venues like airports, delivering excellent dining experiences to travelers and visitors. The company's commitment to quality service and innovation has made it a preferred dining destination for both locals and international guests. Market Street Grill stands out for its welcoming atmosphere, diverse menu offerings, and outstanding customer service, making it a popular choice within the... Show More

Job Requirements

  • High school diploma or equivalent preferred
  • Previous experience in hospitality or restaurant environment preferred
  • Ability to provide excellent customer service
  • Basic cash handling knowledge
  • Strong interpersonal and communication skills
  • Ability to stand for extended periods
  • Flexibility to work various shifts including weekends and holidays

Job Qualifications

  • Customer service and cash handling experience preferred
  • Excellent organization skills
  • Ability to read and interpret restaurant’s seating chart
  • Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
  • Ability to bend, twist, and stand to perform normal job functions
  • Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers

Job Duties

  • Maintains consistent attention to the entrance of the restaurant and welcomes all guests with a smile and appropriate greeting following HMSHost customer service standards
  • Records customer reservations or seating times in a consistent manner providing the highest quality of service to the customer at all times
  • Maintains and updates restaurant seating charts
  • Proper set up and maintenance of the Dining Room areas before serving
  • Assists with maintaining sufficient stock of roll up silverware for the incoming shift
  • Seats guests and advises them on menus and beverage choices based on required in-depth knowledge
  • Oversees the delivery and servicing of food and beverages
  • Liaises between kitchen staff and floor staff to ensure the guests’ experience meets concept/company standards
  • Performs the tasks of the cashier and/or bus person as required including cashing out guests checks to speed up service
  • Understands and follows HMSHost cash handling policies and procedures and maintain proper security of cash at all times
  • Patrols assigned station, refilling water and coffee, removing service items and condiments per establishment procedures
  • Performs other duties in a team effort during downtime which may include rolling silverware, expediting food orders, washing dishes, preparing food for the To-go areas and properly cleaning and filling table condiments (salt & pepper, sugar, napkins, ketchup and mustard bottles)

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location