Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Vision Insurance
Paid Time Off
401k
401K Matching
employee discount
Job Description
TGI Fridays is a renowned casual dining restaurant chain known for its vibrant atmosphere and excellent customer service. Established as a leader in the hospitality industry, TGI Fridays prides itself on delivering a memorable dining experience that combines great food, a welcoming environment, and attentive service. The restaurant offers a diverse menu featuring American classic dishes, all served in a lively and friendly setting that appeals to a wide range of customers, from families to professionals and social groups. With locations across many countries, TGI Fridays has built a reputation for quality and consistency that makes it a preferred destination... Show More
Job Requirements
- High school diploma or GED
- prior customer service experience in the hospitality industry a plus
- positive attitude and interpersonal skills
- good communication skills and phone etiquette
- flexibility when working alternating shifts
- ability to stand for long periods of time
- must walk and stand during the entire shift
- must be able to read and write English
- must be able to hear well in an environment with loud background noise
Job Qualifications
- High school diploma or GED
- prior customer service experience in the hospitality industry a plus
- positive attitude and interpersonal skills
- good communication skills and phone etiquette
- flexibility when working alternating shifts
- ability to stand for long periods of time
- must be able to read and write English
- must be able to hear well in an environment with loud background noise
Job Duties
- Greeting customers as they walk into the restaurant
- helping guests with reservations and guiding them to their table
- giving guests accurate wait time estimates and seating them in the waiting area
- inform guests of current promotions and ensure a smooth handoff to service staff
- observe guests’ needs throughout dining experience to ensure they receive high quality service
- providing customers with menus and answering any initial questions they may have
- optimizing seating at different tables to ensure even workload for wait staff
- answering phones and scheduling reservations with large parties
- perform general cleaning duties throughout shift and at closing
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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