Host/Hostess

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $10.00 - $15.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

competitive hourly wage
Tip pool
Health Insurance
Dental Insurance
Vision Insurance
Paid vacation
Opportunities for advancement

Job Description

Jalapeno Tree is a vibrant and family-friendly Mexican restaurant that prides itself on delivering Crazy Good Mexican Food in a welcoming atmosphere. Known for its commitment to high-quality ingredients and exceptional service, Jalapeno Tree has built a loyal customer base that values its lively environment and flavorful dishes. As a part of the Pepper Posse team, employees experience a dynamic workplace culture where teamwork, passion for food, and guest satisfaction are at the core of daily operations. Jalapeno Tree emphasizes creating memorable dining experiences through its friendly staff and engaging ambiance, making it a popular dining destination for families, friends,... Show More

Job Requirements

  • Must be at least 16 years of age
  • Basic mathematic skills and ability to handle cash and operate a POS system accurately
  • Ability to work in a fast-paced environment and handle multiple tasks
  • Strong knowledge of cooking techniques, food safety, and kitchen equipment
  • Ability to work efficiently under pressure and handle multiple tasks simultaneously
  • Strong attention to detail and commitment to cleanliness
  • Excellent organizational and time management abilities
  • Ability to work flexible hours, including evenings, weekends, and holidays
  • Texas Food Handlers Certification
  • TABC certification for serving alcohol if 18 years of age
  • Ability to stand for prolonged periods, move at a rapid pace, bend, twist, and lift products weighing up to 35 pounds

Job Qualifications

  • Must be at least 16 years of age
  • Basic mathematic skills and ability to handle cash and operate a POS system accurately
  • Ability to work in a fast-paced environment and handle multiple tasks
  • Strong attention to detail and commitment to cleanliness
  • Excellent organizational and time management abilities
  • Ability to work flexible hours, including evenings, weekends, and holidays
  • Texas Food Handlers Certification
  • TABC certification for serving alcohol if 18 years of age
  • Previous experience as a host/hostess or in a customer service role preferred but not required
  • Working knowledge of point-of-sale systems preferred
  • High school diploma or GED preferred

Job Duties

  • Warmly welcome guests as they arrive, creating a positive first impression
  • Escort guests to their tables and provide menus
  • Answer incoming phone calls
  • take and fill to-go and curbside orders
  • clean, organize and stock menus
  • and perform other assigned side work
  • Track table status and manage the seating chart, to ensure efficient and balanced table assignments
  • Coordinate with servers and bussers to optimize table turnover and minimize wait times
  • Take names and phone numbers for the waiting list and quote accurate wait times to guests when tables are not immediately available
  • Clearly communicate wait times and manage guest expectations
  • Provide updates as needed and ensure guests are informed of any changes
  • Address guest inquiries and concerns promptly and professionally
  • Provide information about the menu and specials as needed
  • Maintain a clean and organized host/hostess station
  • Ensure that the waiting area and entrance are tidy and welcoming
  • Collaborate with servers and kitchen staff to ensure smooth operations
  • Relay any special requests or issues to the appropriate team members
  • Handle guest complaints or issues with empathy and efficiency, escalating to management if necessary

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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please contact the employer.