Company Logo or Photo

Miller's Ale House

Host/Hostess

Job Overview

briefcase

Employment Type

Part-time
clock

Compensation

Type:
Hourly
Rate:
Range $10.00 - $15.00
diamond

Benefits

50% dining privilege
fast-paced fun environment
Open-door communication
Ability to advance your career
health benefits

Job Description

Miller's Ale House is a popular restaurant chain known for its vibrant and welcoming atmosphere, offering a diverse menu specializing in American cuisine with a focus on quality dining experiences. As a well-established dining destination, Miller's Ale House prides itself on delivering exceptional customer service and creating an enjoyable environment for both guests and employees. The company emphasizes a culture that values integrity, a relentless drive for excellence, and a commitment to doing what is right, making it a fantastic place for individuals who want to grow careers in the hospitality industry while being themselves and contributing positively to the... Show More

Job Requirements

  • Showcases a warm, upbeat, and energetic demeanor
  • Arrives to work on time and ready to work
  • Follows company policies including time recording
  • Greets guests warmly and acknowledges those within five feet
  • Seats guests based on seating preferences
  • Rotates seating with servers to ensure even workload
  • Provides warm farewell to departing guests
  • Supports service team in bussing and sanitizing
  • Supports front-of-house members to fulfill guest requests
  • Manages guest placement for experience and safety
  • Provides accurate wait times and recommends options
  • Answers restaurant calls professionally
  • Maintains clean and organized work and entrance areas
  • Completes opening and closing sidework
  • Ensures restrooms are stocked and clean
  • Communicates with team and management
  • Notifies management of potential issues
  • Washes hands every 20 minutes
  • Maintains sanitation standards
  • Supports other front-of-house functions
  • Exhibits friendly disposition and attentiveness
  • Communicates positively with team and management
  • Provides exceptional service throughout shift
  • Possesses strong communication skills
  • Able to multitask and work in a fast-paced environment
  • Willingness to complete all tasks for guest experience
  • Basic reading and handwriting skills
  • Operates front door seating software
  • Minimum age 18 years or as required by law
  • Sets up team for success at shift change

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in a customer service or restaurant host role preferred
  • Strong communication skills
  • Ability to work independently and as part of a team
  • Friendly and energetic personality
  • Basic reading and handwriting skills
  • Ability to operate restaurant seating software
  • Ability to handle a fast-paced, high-stress environment
  • Minimum age of 18 years or as required by state law

Job Duties

  • Greet guests warmly and acknowledge all within five feet
  • Seat guests based on their preferences when possible
  • Rotate seating with servers to balance workload and ensure prompt service
  • Provide departing guests with a warm farewell and invitation to return
  • Support service team members by bussing dishes, sanitizing, and resetting tables
  • Manage guest placement at the entrance to enhance experience and safety
  • Provide accurate wait times and recommend waiting options
  • Answer incoming restaurant calls in a friendly, professional manner
  • Maintain a neat and organized workstation and entrance area
  • Complete host opening and closing sidework tasks
  • Ensure restrooms are clean, tidy, and stocked
  • Communicate effectively with team members and management
  • Notify management of potential issues with guests or wait times
  • Wash hands every 20 minutes and maintain sanitation standards
  • Support other front-of-house functions as needed
  • Display friendly demeanor and attentiveness
  • Provide exceptional service throughout shifts
  • Work cohesively with team and management
  • Multitask effectively in a fast-paced environment
  • Use front door seating software proficiently

Job Qualifications

Experience

No experience required

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.