Host/Hostess

Miramar, FL, USA|

Job Overview

Compensation

Type:

Hourly

Rate:

Exact $18.00

Benefits

Health Insurance

Paid Time Off

Employee Discounts

Training and Development

flexible scheduling

Job Description

The hiring establishment is a high-end restaurant focused on delivering an exceptional dining experience to its guests. As a professional and customer-oriented business, the restaurant is committed to maintaining the highest standards of service, ambiance, and quality. Known for its carefully curated menu and wine selections designed to complement the cuisine, the restaurant prides itself on providing attentive and courteous service from the moment guests arrive until they depart. The dining environment is kept inviting and pristine, ensuring that every guest feels welcomed, valued, and satisfied throughout their visit. With a dedication to hospitality and operational excellence, the restaurant employs... Show More

Job Requirements

High school diploma or equivalent
Previous experience in a restaurant or hospitality role preferred
Ability to greet guests warmly and maintain professionalism
Strong communication skills
Ability to handle phone reservations
Knowledge of restaurant reservation systems such as Open Table
Ability to stand for extended periods
Must be able to work flexible hours including nights, weekends, and holidays
Understanding of health and safety regulations
Must comply with all state and federal alcohol sale laws
Ability to work under pressure
Professional appearance and demeanor

Job Qualifications

Excellent communication skills
Ability to multitask and manage seating efficiently
Strong knowledge of menu items and wine pairings
Professional and well-groomed appearance
Experience in customer service or hospitality preferred
Ability to use reservation management systems like Open Table
Team player attitude
Service oriented mindset
Attention to detail
Ability to maintain cleanliness standards
Knowledge of health department regulations
Adherence to company policies and procedures

Job Duties

Greet and speak to all guests with enthusiasm and friendliness
Know all menu items and wine suggestions to compliment particular foods
Communicating clearly and effectively with guests and co-workers
Make sure all menus are wiped down, free of spots or stains, and complete
Make sure entry doors are clean, free of debris and inviting
Answer phones in a prompt manner with appropriate scripting
Supervise the floor during operation and notify management of any issues
Plan out the seating chart and organize the reservations (planning is everything when running an effective host stand)
Assign guests to tables suitable for their needs
Receive and record guests' dining reservations via Open Table
Periodically wipe down the door handles, frame, and high-touch point areas
Direct guests to waiting areas
Greet guests, escort them to their table, pull seats for patrons, and present menus
Make sure server is aware they have been sat
Keep the counts for individual server so things come out fair at the end of the day
Keep an eye out that the dining room, entryway, bathrooms, and menus are kept clean throughout operations
Bid farewell to the guests
Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly, and customers' concerns are addressed
Must stay up to date with general knowledge about our concept and cuisine
Must have a professional and well-groomed appearance, as the host is the first impression of the restaurant
Attendance at all scheduled training sessions and meetings is required
Promptly report all maintenance issues
Service oriented, must have a professional attitude, you will be dealing with high-end customers
Adhere to all state and federal requirements regarding the sale of alcohol
Adhere to all Health Department requirements
Adhere to all work rules, procedures and policies established by the company
Any other duties as assigned by the company in order to operate the business most efficiently

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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