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Applebee's

Host/Hostess

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $11.00 - $16.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Paid Time Off
Training and Development
Employee Discounts
Flexible Schedule
Work environment

Job Description

Potomac Family Dining Group operates a network of well-known restaurant brands, including Applebee's, a distinguished name in the casual dining industry. Applebee's is dedicated to providing a warm, welcoming environment where guests can enjoy flavorful meals and exceptional service. As a vibrant part of the restaurant scene, Applebee's focuses on creating memorable dining experiences through attentive customer service, a diverse menu, and a family-friendly atmosphere. The Potomac Family Dining Group prides itself on upholding high standards in hospitality and consistency, making every visit an enjoyable and satisfying occasion for customers of all ages. Their commitment to community involvement, employee development,... Show More

Job Requirements

  • 16+ years old
  • reliable transportation required
  • ability to be a team player
  • ability to follow manager instructions and guidance
  • ability to communicate and behave professionally at all times
  • friendly and engaging demeanor
  • reading, writing, and verbal communication skills required
  • ability to build relationships

Job Qualifications

  • Friendly and engaging demeanor
  • prior work experience preferred
  • reading, writing, and verbal communication skills required
  • bi-lingual experience a plus
  • ability to build relationships
  • ability to be a team player
  • ability to follow manager instructions and guidance
  • ability to communicate and behave professionally at all times

Job Duties

  • Greets and seats all guests in a friendly manner
  • assists in maintaining the overall guest flow of the restaurant
  • ensures seating service is rotated among server area assignments whenever possible
  • opens doors for arriving and departing guests
  • remains visible in the front of house and forward facing the main entrance
  • occasionally delivers food and drinks to guests when extra assistance is required
  • interacts verbally with all guests creating a friendly and upbeat atmosphere
  • completes assigned opening and closing side work
  • participates in the clearing and resetting of the dining room tables using Applebee's team delivery methods
  • observes guests, responds to requests, and anticipates guests' needs
  • maintains a clean and organized work area
  • explains and demonstrates usage of Tabletop Electronic Devices to guests
  • drives sales with suggestive selling techniques
  • accommodates any special needs of guests such as booster chairs, high chairs, or accessibility accommodations
  • manages the waitlist when the restaurant is busy
  • may occasionally serve guests in a Carside To-Go or Server Assistant role
  • fills out feature tasting cards
  • assists in general front of house maintenance including maintaining restrooms, light cleaning such as dusting light fixtures, furniture, woodwork, artifacts
  • washing and wiping windows
  • rotating sani-buckets
  • setting up the expo line
  • emptying trash
  • rolling silverware
  • maintaining restaurant curb appeal

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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